If your order includes return shipping but you do not yet have a return shipping method you may be in one of the following cases:
I have not activated my kit yet. If so, activate your kit and you will receive an email with the instructions on how to obtain either a return label or schedule a home pick-up.
I have already activated my kit. In this case you will receive an email with the activation confirmation including a link to get your return method.
In case of any doubt or problem please contact us by sending an email to hello@adntro.com or writing us through the chat of the application, we will be happy to help you.