Finished a session but don't see a Journal yet? In most cases nothing is wrong. Here's what to do:
1. Check the Journal tab directly
Open the Journal tab from the sidebar and look for your session there. Sometimes our system takes time to update after a session ends, so the Journal may appear in the tab before any notification reaches you. If it's not there yet, check back a bit later.
2. Was your AI Note-taker on?
Journals are only generated when your AI Note-taker was turned on (Settings, then AI Notes) before the session started. Turning it on afterwards doesn't create a Journal for a past session.
3. Was it a very short or silent session?
If the session ended early or almost nothing was said, there may not be enough conversation to journal.
Still missing after a few hours?
Message us here or email help@adplist.org with the session date, who it was with, and confirmation that your AI Notes toggle was on. We'll check what happened to the transcript on our side.
Note: video recording is separate from Journals and only happens when everyone in the session explicitly opted in. A missing recording doesn't mean your Journal failed, and vice versa.