Before you can get going with Aera you need to verify your identity.
You'll need 👇
A personal email address you will not lose access to - please do not use work emails
Your driver's licence or passport
Your phone camera
Your smile
Then, follow the secure guided process - shouldn’t take more than 2 minutes.
This demo video illustrates how this works.
After doing this, you should automatically be verified and can then load funds, activate your Visa members card, open Deposit Accelerators. Sometimes, there is an issue and we may need to contact you to provide proof of address - this often happens if your name on your ID does not match any recent mailing address.
More information below
More information below
Our virtual identity verification process is done by our trusted third-party AplyID and once completed gives you full access to our services allowing you to apply for an Aera Visa members card and open Deposit Accelerator accounts. It will take about 2 minutes to complete and is done using your government issued ID (e.g. passport or driver's licence). You’ll take a quick selfie video and answer some security questions to identify that it is really you.
AplyID is a biometric verification service which authenticates your identity online. In other words, it is a platform which allows us to fully onboard you as a customer without meeting you face-to-face but confirms you are really you. An important part of our compliance includes an identification process and AplyID allows us to complete this all within your App.
As we are a fully digital service, you must do this via AplyID in the app. Unfortunately, we can’t do this in person. AplyID will automatically delete any personal information you provide no later than 14 days after you provide it. AplyID is trusted and used by many major New Zealand banks such as TSB Bank, investment funds like Fisher Funds and finance companies including UDC and MTF.
You can read AplyID's privacy policy here