If the Aether team has given you Account Admin permissions, you can:
Add or remove users,
Manage permissions, and
Control access to Teams within your organisation’s account.
Access admin settings by clicking the gear icon in the left-hand navigation bar.
How Access and Permissions Work
Users:
Every user is identified by their email address.
Accounts:
Represents your organisation (e.g., Acme Corp).
May contain Teams (optional).
Account-level settings determine who can manage users and data.
Teams (optional):
Each Team is a separate workspace with its own source files and outputs.
Users only see the sources/outputs in the Teams they are assigned to.
Useful for separating projects, brands, or sensitive datasets.
Note: sources must be uploaded separately to each Team; they cannot be shared across Teams.
Team visibility:
Enabled → Admins assign users to Teams and can make them Team Admins.
Disabled → Your Account functions as a single team, and permissions apply across the whole account.
Roles and Permissions
Roles define what users can do across Aether. They apply at Account and/or Team level.
Account-Level Roles
These roles are assigned for a single Account.
Role | Permissions |
Account Admin | Has full access to all teams within the Account. Can manage users, teams, and Account settings. |
Account User | Can view and access data across the entire Account (not an admin). Cannot manage users or teams. |
Team Role | This role is specific to individual teams. See below for details. |
Note: If a user is an Account Admin or Account User, they automatically have broad access and do not need separate Team Roles.
Team-Level Roles
These roles are assigned only if Teams are enabled and a user has a "Team Role" at the Account level.
Team Role | Permissions |
Team Admin | Has full access to data within that specific team. Can manage users within that team. |
Team User | Can view and work with data only for their assigned team. |
Team Viewer | Can view only (unable to create or edit outputs) |
Note: if you'd like viewer access enabled, please reach out to help@theaether.co
Adding and Managing Users
View users: See all users on your account, their Aether teams (if activated), and their roles within those teams.
Add a new user: Click Add user, then follow the instructions below.
Choose sign-in method: one-time password, standard password, microsoft or Google login.
Assign as Account Admin (toggle on) or leave as standard access.
If Teams are enabled, choose their Team Role (Admin or User).
Click 'Invite' and an account link will be sent to their email.
Note: If the invite is lost (not in inbox/spam), you can regenerate and resend from Edit User Actions.
Edit a user’s access: From the three dots (•••) menu, you can edit, disable, or delete a user, or resend their invite link.
Adding and Managing Teams
Teams must be activated by the Aether Customer Team before you can use them.
Benefits: keep projects, brands, or datasets separate; assign different PowerPoint templates per Team; restrict access for sensitive work.
Limitation: content is siloed. Sources and outputs cannot be shared across Teams.
Toggling Teams: If teams are activated, you can toggle between them on the left-hand toolbar below the Aether icon, where you'll see the initials of your current team.
Adding a New Team
Go to Account Settings → Teams tab.
Click Add Team.
Enter a Team name.
Choose the Account it belongs to (if you have more than one).
Click Submit.
Editing a Team
Click on the team name.
Change the name.
Change the linked account (if applicable).
Delete the team (if necessary).