AfterSell has a Positive ROI Guarantee, this means if you're paying us more than you're receiving, we'll refund you.
General Overview
For example, let's say your upsell revenue for your billing cycle comes out to $106.18.
And let's also say that you received 2300 orders during that billing cycle.
This means you'd be charged $149.99 USD for AfterSell's post-purchase feature that month based on our pricing at the time of writing this article.
Now the $106.18 you made during the billing cycle is less than the $149.99 that you were charged.
In this example scenario, you'd be able to request a refund under our Positive ROI Guarantee policy.
Where To Request A Refund
If you'd like to request a refund under this policy, please message our support team in the live chats on the bottom right of the app and we'd be more than happy to help you.