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What's the Positive ROI Guarantee?

This article outlines how our Positive ROI guarantee works.

Updated this week

AfterSell has a Positive ROI Guarantee, this means if you're paying us more than you're receiving, we'll refund you.

For instance, assume your upsell revenue during the billing cycle totals $90.

Let's also assume you received 2,300 total store orders during that billing cycle.

Based on our pricing at the time of writing, this means you’d be charged $149.99 USD for AfterSell’s post-purchase feature for that month:

Now the $90 you made during the billing cycle is less than the $149.99 that you were charged.

In this example scenario, you'd be able to request a refund under our Positive ROI Guarantee policy.


Where To Request A Refund

If you'd like to request a refund under this policy, please message our support team in the live chats on the bottom right of the app and we'd be more than happy to help you.

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