Aftersell has a Positive ROI Guarantee, this means if you're paying us more than you're receiving, we'll refund you.
For instance, assume your upsell revenue during the billing cycle totals $90.
Let's also assume you received 2,300 total store orders during that billing cycle.
Based on our pricing at the time of writing, this means you’d be charged $149.99 USD for Aftersell’s post-purchase feature for that month:
Now the $90 you made during the billing cycle is less than the $149.99 that you were charged.
In this example scenario, you'd be able to request a refund under our Positive ROI Guarantee policy.
Where To Request A Refund
If you'd like to request a refund under this policy, please message our support team in the live chats on the bottom right of the app and we'd be more than happy to help you.