Selling by post is available for customers who cannot visit a showroom.
Before you send anything
Confirm that your items are suitable bullion (bars/coins, not jewellery).
Complete online ID verification if you haven’t done so already.
Prepare your bank account details for payment.
Parcel limits
Please limit each parcel to a maximum bullion value of $25,000.
For larger amounts, you can send multiple parcels or discuss alternatives with us.
Packing your bullion
Follow these guidelines (summarised from our detailed instructions):
Pack bullion in a small padded bag, tightly secured so it doesn’t move or rattle.
Include:
Your full name
Email address and phone number
Bank account details (name, BSB, account number, bank)
Place this into a second padded bag so the parcel is as silent and discreet as possible.
Do not write anything on the outside that reveals the contents.
Posting the parcel
Go to an Australia Post outlet.
Buy an Express Post satchel and Signature on Delivery sticker suitable for the weight.
Address it to:
Ainslie Bullion
Level 6, 12 Creek Street
Brisbane QLD 4000
or
Ainslie Bullion
Level 14, 357 Collins Street
Melbourne VIC 3000
(if sending from Victoria).
At the counter, do not describe the contents as bullion or valuables.
Keep:
the stamped receipt, and
the tracking number.
We recommend taking a clear photo of the addressed parcel (receiver side) and keeping it until your parcel is confirmed received.
Insurance
We covers insurance for incoming parcels.
You do not need to purchase additional insurance at the post office.
For general delivery insurance conditions, also see: How is my order insured during delivery?
When is your price locked?
Your buyback price is locked when the bullion arrives at our office and is received into our custody, not when you lodge the parcel.
After arrival, we test and authenticate your items before confirming the final amount.