It depends on how you're buying and whether you want us to store your bullion.
Buying online
Yes. To order through our website, you'll create an account with your personal details and verify your email address, phone number, and ID. Once that's done, you can place orders anytime.
Buying in-store
No account needed. Just visit during opening hours and we'll process your purchase at the counter. See How do I place an order in-store?
Storing your bullion with us
Storage uses a separate account on our storage portal, where you'll register with your personal details. This is separate from your website account.
Buying online and storing with us? You'll set up both. Register on the storage portal first, then add your storage account number when placing your storage order online.