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How do I place an order in-store?

Updated over 3 weeks ago

What you’ll need

When visiting in-store, bring:

  • Photo ID for entry.

  • An accepted payment method ready (see Payment methods).

Important notes

  • In-stock items can often be collected in the same visit once payment clears and ID verification is complete.

  • Unavailable items may need to be collected or delivered on another day.

  • Peak periods (e.g. high traffic, bull market) can extend wait times.

  • Non-instant bank transfers can delay collection until funds are received, not just submitted.

  • A Sub-5 window is available for purchases under $5,000 where ID verification is not required.
    (Standard ID rules apply once you transact $5,000 or more in a day.)

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