Shipments with exceptional requirements or situations often lead to the application of surcharges.
These surcharges are decided and cover extra expenses for the carrier (FedEx, USPS, and UPS) due to factors like additional weight, incorrect measurements, or delivery issues. Surcharges are not decided by Airpals but by the carrier's discretion and based on the shipment details and any extra costs they incur.
How to avoid surcharges for incorrect measurements and weight
Measure Several Times: Precision in measurements is crucial. Verify your shipments' weight and dimensions multiple times to ensure accuracy.
Round Up Dimensions: Round your package dimensions up to the nearest inch or pound to avoid discrepancies that could result in surcharges.
Use a Calibrated Scale: Ensure your scale is properly calibrated before weighing your packages to prevent inaccurate weight readings.
Review Carrier Restrictions Previously: Check the carrier's official website to familiarize yourself with their service restrictions and dimensional limits.
USPS Restrictions and Dimensional Limits.
FedEx Restrictions and Dimensional Limits.
UPS Restrictions and Dimensional Limits.
How to avoid surcharges for address issues
Verify Recipient's Address: Address-related surcharges can be easily avoided by always checking the accuracy of the recipient's address. Typos or missing information can lead to unnecessary charges.3
Include Business Name: We recommend adding the name of the business, if applicable.
Include Suite Numbers: When shipping to a business located in a multi-business address, ensure you include the suite number along with the business name to avoid confusion and potential surcharges.
Use an Address Validator: If you're unsure about the accuracy of an address, consider using an online address validator to confirm the details and prevent address-related issues.
How to avoid surcharges related to packaging and features
Size: Ensure your package's dimensions fall within the courier's specified limits to avoid additional fees. Keep in mind, that there's a fee called dimensional fee that could change the price of your shipment, for more information, check this page!
Weight: Confirm that your package is within the acceptable weight range, as packages that are too light or too heavy may result in extra charges.
Shape: Steer clear of irregularly shaped packages, such as tubes, L-shaped boxes, or glued-together boxes, which cannot be processed automatically on conveyor belts.
Quality Materials: Use durable materials that can withstand multiple audits and maintain their shape during transit.
Special Handling: Be aware that packages marked as "fragile" may incur extra handling fees. Use suitable packaging to protect delicate items.
Legibility: Ensure the shipping label is clear and easy to read to avoid the need for relabeling, which can lead to additional costs.
Remember you can create one with us!
USPS: Dimensional Limits.
FedEx: Dimensional Limits.
UPS: Dimensional Limits.
Dimensional Weight: Explained by Airpals
By following these guidelines and recognizing the factors behind shipping surcharges you can lower the likelihood of incurring extra costs and streamline your shipping processes. Avoid being surprised by unforeseen charges.