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Multi-Carrier Platform
Learn how to purchase shipping labels from different carriers and other important information
How to create a shipping label with Airpals
Terms and Conditions: Multi-carrier Shipping
How can I request a refund?
Filing a Claim for a Lost or Damaged Shipment
Shipping Statuses: Airpals
Surcharges: USPS, UPS and FedEx
How to print a shipping label
What's the next step after printing the label?
Package Insurance
Avoid Shipping Surcharges or Extra Charges
Custom Packages and Carrier-Provided Packages (also known as Flat Rates)
Is it possible to modify any field in my shipping label once the label has been bought?
What is Dimensional Weight?
Scheduling pick-up for MultiCarrier orders
Does Airpals provide boxes or packaging supplies for shipments?
After making my label, what's the time frame for using it?
How do I stop or change the direction of a package that's already been sent?
Can I ship alcohol using Airpals?
Which lithium battery types are permitted for shipping?
Media Mail, Library Mail, First Class Flats, or Letter Rates for USPS
How to obtain a Return Label via Airpals When One Isn't Provided by a Seller or Retailer
Shipping to a PO Box
How to package properly your shipment
¿Cómo crear una etiqueta de envío con Airpals?
¿Cómo imprimir una etiqueta de envío?
Guía sobre el estado de su paquete
¿Cómo obtener una etiqueta de devolución a través de Airpals cuando no es proporcionada por un vendedor?
Presentar un reclamo por un paquete perdido o dañado
Al comprar mi etiqueta de envío, ¿Cuál es el plazo para poder usarla?
¿Cómo puedo solicitar un reembolso?
¿Qué es el peso dimensional?
¿Cómo empacar correctamente sus paquetes?
Evite recargos o cargos adicionales en sus envíos