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When is proof of payment required

Updated over 4 months ago

For any invoice over €1,000, please upload additional proof of payment, which can be either:

  • a separate credit card terminal or payment ticket, or

  • a screenshot of a bank or credit card statement.

Note:

Your bank or credit card statement may not be available until a few days after the transaction. Don't worry, we will approve your valid invoices so that you can generate a VAT refund form and get it approved by customs even without the proof of payment. However, we will only issue a refund to you after you have submitted the proof of payment.

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