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Using LMS Reports and Analytics

The LMS provides a range of reporting tools to help you monitor learner engagement, assignment progress, course completions, certificates, psychometric assessments, and group performance.

Reports can be viewed online or downloaded as CSV files for further analysis.

Depending on your role and permissions, you can access reports for your entire organisation, specific groups, or individual learners.

Accessing Reports

All organisation-wide reports are available from View All Reports in the left navigation menu.

From here you can:

  • View different report categories

  • Apply filters such as date range, learner, group or status

  • Download reports in CSV format

Types of reports available

The View All Reports page includes several reporting tabs.

These include:

  • Assigned Course Reports

  • Assigned Learning Path Reports

  • Team Member Reports

  • Group Reports

  • Certificate Reports

Reporting permissions

The reports available depend on your LMS role.

  • Super Admins have access to all reports.

  • Admins have access according to the permissions granted by the Super Admin.

  • Group Managers can only access reports for the groups they manage.

Group Reports

Group Managers can only access reports for the groups they are assigned to. They do not have access to organisation-wide reports or data for other groups.

To view a group's performance, open the required Group and select the Reports tab.

From the Reports tab, Group Managers can monitor their group's learning activity, learner progress, completion rates, certificates, and other key training metrics. Reports can also be downloaded as a CSV file for further analysis.

Downloading reports

Most reports can be downloaded as CSV files.

To export a report:

  1. Open the required report.

  2. Apply any filters.

  3. Select Download Report.

CSV exports can be opened in Excel or other spreadsheet applications for further analysis.

Content Library reporting

Additional Assignments (Content Library files) are tracked differently from Alison courses. Unlike courses, uploaded files do not include percentage completion. Instead, the LMS records whether the learner has viewed and completed the assignment.

A learner is considered Complete after interacting with the content, for example by:

  • watching an uploaded or embedded video

  • scrolling through a PDF

  • viewing a PowerPoint presentation

Group Managers can monitor learner engagement with Additional Assignments directly from the group's Additional Assignments tab. Click View Assignment Details next to the assignment you want to review to view learner completion statistics and assignment status.

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