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What to Do If You Receive the Wrong Product?
What to Do If You Receive the Wrong Product?
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Written by Support
Updated over 3 months ago

Receiving the wrong product can be frustrating, and we’re here to fix it quickly. If your order contains an incorrect item, reach out to our support team right away through chat. Include your order number and a photo of the product you received, so we can verify the error.

Our team will send you a pre-paid shipping label to return the incorrect product and expedite the shipment of the correct one. We’ll make every effort to resolve the issue promptly, ensuring minimal disruption to your journaling journey.

Your satisfaction is our priority, and we take full responsibility for any mistakes on our end. Rest assured, we’ll work to make the situation right and ensure you have the correct tools to achieve your wrestling and personal growth goals.

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