After 10 failed login attempts the given IP address is blocked.
If you use an alternate connection, which could mean using a hotspot for a mobile phone, a different wifi access point that has a differing IP etc.
You can then if you have rights, remove the block, or if you don't you will need to ask someone with IP management rights to unblock, see below.
It is worth to remember that the counter counts the failed logins from the specific IP address, not by the user.
For example if there are 10 people in the company who all try to login to the program, but fail, program access will be blocked, because all the failed attempts have come from the same IP address (the company’s external IP address), despite that all the computers have a different IP address in the company’s internal network (internal network address).
For those with system log access, can see the failed login attempts and which username(s) see below .
If required, you can also change the password for the user from Settings > Users
