Help Articles
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Changing the password, language and company selection
Unlock a Locked Alldevice account error 403
Selecting which spares stock is used - Defaults, By Performer and case by case
A newly added user can't login to Alldevice
Restoring a deleted device
I do not see all the devices / spare parts / tasks with my user account
Can I integrate Alldevice with other software ERP / MRP or counters / hour meters etc
Can I give user account to my service provider company?
I cannot add a completed task for a past date
A User / Performer has left the company can I re-assign their tasks and what should I do with the user account
Alldevice on Mobile
QR Codes & NFC Tags for Reporting Faults
Add Barcode / EAN code to Spares for Identification
Add / Remove Increase user size
Access Management IP Addresses
Planned (One time) , Regular (Reoccurring) and Extraordinary (One time) Tasks
Assigning an NFC Tag with the Mobile application
Spare Parts Add and View
Purchasing / Increasing, Write off / Decrease of Stock levels or Move from Stock to stock
Help Sources for Alldevice
Changing the Logo on Works Orders / Tasks
Logging in to Multiple Alldevice accounts
Login to Alldevice
Calendar Views for Scheduling
ICONS used
Colour Codes
General Setting Overview
Functionality - Settings
E Mail Settings
Configure SMTP Settings
Adding Custom Fields to Spare Parts Card
Adding Custom Fields to the Device Card
Task Groups to view differing task types
Delete a Task Template from the device card
Deleting a spare part
Open an Alldevice account
API Documentation and Access
Unfinished Tasks Report and Email
Reminder email report
Spares to be Ordered email report
Works order / Task report email
Device Card - Attributes, Categories, manufacturers, additional fields and importing
Measurements for Tasks
Building the Tree Structure, Locations, Devices, Linking to Departments and Copying Devices In Tree
Adding spares to device card for easy access
Spares - Overview, Attributes, Minimum counts, additional fields, and importing
Spares Import and Export with Excel
Spares - Setting up a Stock or Multiple stock locations
Reminder on Tasks
Overview of file storage locations options for files, pictures etc
3 Ways to add tasks - Web app or Mobile
Task stages - show the status of tasks, and delays in completion reasons
Task groups - Allows you to segment tasks by categories you define
Tasks Action Pre Sets - Templates to standardise maintenance activities
Task view for planning and prioritising
Calendar views - Differing views and usage
Searching Devices (Tree, Search, NFC), Confirming tasks and adding tasks
IP Setup for improved security and access and updating Alldevice
Filtering, Columns displayed, Sorting - Examples of usage
Devices, Spares, Tasks, Measurements, Downtime, Executors (External), Companies (name, address, logo, currency)
Users & User groups
Departments - Limit visibility and access to tasks & locations
Settings > Settings > General Settings
Settings > Settings > Functionality
Settings > Settings > email settings
Settings > Settings > Time & Calendar
Settings > Settings > Login Page
Settings > Settings > API
MFA Option
Setting up the Mobile application
Device Status - Marking a device status on device tree - Normal, In Repair, On Hold & Why to use this (Task Intervals on hold)
QR Codes - Setup and Usage
Downtime - Setup
Downtime - Usage
Multi Licence - Multiple companies in one instance - How to use and some setup tips
I don't see any tasks on the mobile application but I know I have tasks
I cannot complete or do not see the "Confirm Service" option on a tasks, why?
Counter based Tasks & Updating Counters
Reports – Repairs and Tasks and other examples
Dashboard view
Tracking Factory Ancillaries maintenance and certifications
3rd Party service companies & tasks
Calendar usage
Certificate Recording and Reminders -
Book Spares for a Works Order / Task & Upcoming spares report
Building the tree structure, Locations, Devices , Linking to Departments and copying devices in tree - Service Providers
Alldevice Pricing
Task view for planning and prioritising - Service Providers
Backup Frequency & Locations
Start & Stop Tasks working time
Preparing to use the Spares Functionality
Initial Adding of Spare Parts & Updating
Spare Parts Stock Levels Setting & Adjusting
Viewing spares & spares reports