Your surveys live in the app under Settings → Survey. Tap the Settings tab at the bottom right, then tap Survey. 👋
The red badge on that row tells you how many are waiting for you. They stay there until you answer them, so nothing is lost if you close the app halfway through.
Surveys and Pulse are two different things
A survey is a set of questions your employer has written. Satisfaction surveys, feedback, evaluations. Answer formats vary — true or false, multiple choice, and others
Pulse is a single recurring check-in. You pick a smiley face, and it arrives every 8 days
Both are anonymous
This is the part worth knowing before you answer honestly.
Your employer sees how many people responded and what the answers were. They do not see who gave which answer. Pulse results are reported as an average score across a location or the whole company, never as one person's face.
How Pulse turns faces into a score
Each smiley is worth points, and the average becomes the Happiness Score your managers see:
Happy — 10 points
Smiling — 7 points
Neutral — 4 points
Bad — 0 points
So a score of 9.4 means most people picked one of the top two faces.
Why it is worth answering
A single response changes little. A location's worth of responses is the thing managers act on, and Pulse is designed to be quick precisely so the whole team answers rather than a vocal few.
💬 No Survey row in your Settings tab? Your employer has not sent you one yet, or the module is not switched on for your company. 🙏