Skip to main content
All CollectionsAdministratorHandbooks
# Advanced Onboarding πŸ€Έβ€β™‚οΈ
# Advanced Onboarding πŸ€Έβ€β™‚οΈ
Updated over 9 months ago

Elevate your onboarding experience from basic to advanced, building upon the foundational knowledge covered in the basic stage. Think of it as ascending a staircase, where each step adds more relevant information to your onboarding and processes. Exploring beyond basics, we touch on company locations, emphasizing their purpose and significance for increased collaboration. Highlighting professional growth, the Advanced Onboarding segment features specific programs and continuous learning initiatives.

All Gravy has an Advanced Onboarding Template ready for you us when create a collection. It contains the skeleton to an Advanced Onboarding setup πŸ’‘


Handbooks: Who's Who? (Administration, Office, Support Functions) + Contact Information

Understanding our organizational structure is crucial for effective communication and collaboration. This advanced section not only introduces key personnel but also explains their roles in the broader context of our success. Providing contact information enhances accessibility and promotes a culture of open communication.

It is important that employees can easily get in touch with their managers and any support functions. This creates a sense of security in the workplace when employees know they are working in good conditions, with colleagues who handle administrative functions and can assist in daily matters.


Handbooks: Where's Where? (Which Locations Do We Have?)

An overview of our company locations goes beyond a simple list. It includes details about the purpose and significance of each location, helping you understand the geographical footprint of our organization.

This might not be the most crucial point, but if you want a cohesive organization, you need to create awareness about things outside the employee's department. When colleagues are aware of each other, they are much more likely to help one another. Additionally, it's fascinating to gain more insights into the organization you are a part of.


Onboarding: Development Opportunities

Highlighting development opportunities demonstrates our commitment to your growth. This advanced section delves into specific programs, mentorship opportunities, and continuous learning initiatives, setting the stage for a culture that values and invests in your professional development.

To establish a professional operational organization, consider the developmental opportunities you provide. Recent working generations demand different things compared to the past. They seek influence, flexibility, responsibility, and notably, development. Development is often associated with taking on a leadership role - it may not be the right path for everyone. Offer an internal leadership path in your company if it makes sense, and contemplate how you can develop various types of employees in your organization. It's not always about promotions or salary increases but also significantly about development and the feeling of not being stagnant.


Onboarding: Onboarding Plan

An advanced onboarding plan goes beyond a basic schedule. It includes personalized elements such as department-specific training, mentorship programs, and ongoing support mechanisms. This level of detail ensures you receive tailored guidance, facilitating a deeper integration into our organizational fabric.

In line with the feeling one experiences on their first shift, it is incredibly important that from the very first day (preferably before), there is an onboarding plan in place. This is one of the factors that ensures your organization appears professional.

This way, you ensure that your new colleague goes through all essential aspects of their work area and gets a better start. Be mindful to add social aspects - intro coffees with colleagues, one-on-one sessions, evaluations, and breaks with colleagues. The social aspect is crucial simultaneously as most aim for efficient onboarding, as it also involves a significant labor cost.


Onboarding: Various Relevant Policies for Onboarding

Expand on policies with detailed guidelines for different departments and roles. This section goes beyond the generic, providing context-specific information to ensure you have a nuanced understanding of how policies apply to your specific role.

Be mindful of what constitutes onboarding in your organization versus handbooks or a reference guide. A new employee should not be bombarded with information but should have the tools to easily find necessary policies and handbooks when the need arises.


SOP: Worth Knowing - The Food Authority

This section provides an in-depth exploration of the Food Authority, its regulatory role, and its impact on our organization. Understanding the broader context of regulatory bodies enhances your appreciation for compliance and its role in maintaining industry standards.

If your company deals with food, it is crucial to provide a comprehensive introduction to safety and hygiene. Give your new colleague a thorough introduction on how to respond if an authority enters the business, what things should always be in order. It's not necessary to know everything from the first day, but lay out a plan to gradually introduce procedures regarding inspections, temperature, and cleaning.


SOP: Work Environment

Understanding our work environment goes beyond physical layout. It includes insights into our culture, communication norms, and unwritten rules that contribute to a positive and collaborative workplace. This understanding is crucial for your quick adaptation and sense of belonging.

In your SOPs, you should outline guidelines for various areas. There is a legal aspect to informing about these guidelines, but most importantly, it's about taking care of your colleagues and ensuring that they don't strain their bodies both physically and mentally. It's crucial that you are clear in these sections, as it is incredibly important to have these in place when working with machinery, food, slippery floors, or other elements. It is important for both your colleagues, guests, and yourself.


SOP: Specific Materials - e.g., How-to Manuals

Offering detailed how-to manuals for specific tasks adds a practical dimension to your onboarding. This section provides step-by-step guides for common tasks, ensuring you can navigate day-to-day responsibilities with confidence.

This part of your content takes it to new heights. Consider it as a way to eliminate all the calls you receive regarding practical matters. Create a guide for cleaning the coffee machine, the grill, handling cash transactions, or whatever makes sense. It may not be an expectation for everyone to go through it, but rather serve as a reference so your employees can more independently address their challenges and questions.


Did this answer your question?