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Best in Class Onboarding ⭐️
Best in Class Onboarding ⭐️
Updated over 4 months ago

This chapter explores best-in-class practices for onboarding and organizational efficiency, emphasizing a holistic approach to employee integration. The section builds upon basic and advanced, providing you with a comprehensive guide to your onboarding materials.


Handbooks: Various Policies (Environmental, IT, Collaboration)

A best-in-class Employee Handbook covers a spectrum of policies, including those related to environmental sustainability, IT usage, and collaboration standards. This holistic approach ensures you are well-versed in our overarching principles.

Onboarding: Training in the Kitchen/FOH/Reception/Service, etc.

Department-specific training is not just about basic competence; it aims for excellence. This section outlines advanced training programs, workshops, and continuous improvement initiatives tailored to specific roles within our organization.

It's a great idea to have a general training program that introduces the entire company. After this, it's important to quickly shift focus to the specific area where your new colleague will be working. This way, they can achieve success faster, resulting in an efficient onboarding process.


Onboarding: App Training + On-site Training

Integrating technology with app training enhances your onboarding experience. This best-in-class approach combines digital learning with hands-on, on-site training to provide a comprehensive and immersive learning experience.

If your new colleague is introduced to some material on a staff-app where they can learn before their shifts, they are more likely to become quicker and more proficient in a shorter time. Additionally, it's during the early stages of employment that employees are particularly motivated. Utilize their motivation and drive at the beginning to ensure they understand and learn the most essential aspects of the job.

A new employee doesn't necessarily need to learn the same things in the app as they do in reality (although repetitive training doesn't hurt and might even enhance learning). You can structure it in a way that makes sense for your organization.

Perhaps they need to read three recipes before their second shift, and on the second shift, they learn to prepare three dishes based on the recipes, including preparation and finishing.

This way, you save some time in going through everything on the day, and the employee has the opportunity to sit alone, concentrate, and feel prepared, potentially leading to higher performance levels more quickly.


Onboarding: Training in Repetitive Tasks (General Training)

Best-in-class organizations recognize the importance of efficiency in daily operations. This section focuses on advanced general training in repetitive tasks, incorporating continuous improvement methodologies to enhance overall workplace productivity.


SOP: Recipe Collection

A repository of recipes goes beyond basic culinary instructions. This includes advanced techniques, signature dishes, and creative elements that align with our culinary identity. This collection becomes a valuable resource for you aiming for excellence in your culinary roles.


SOP: Product Manuals

Providing manuals for various products used in the workplace ensures that you have detailed information about tools and equipment. This best-in-class approach goes beyond safety guidelines, offering insights into maximizing the efficiency and longevity of workplace assets.


SOP: Phone Lists - Suppliers, Partners, Contractors, Managers

Maintaining up-to-date phone lists is not just a logistical detail; it's a strategic tool for effective communication. This section includes advanced features such as categorization, emergency contacts, and direct lines to key stakeholders, ensuring seamless connectivity within our organizational ecosystem.

Again, it makes it easier for your colleagues to solve their challenges independently. With the help of phone lists and handbooks from support functions, resolving practical workplace issues becomes straightforward.


SOP: Waste Sorting - Fractions and Environmental Goals

Best-in-class organizations are committed to sustainability. This section not only educates you on waste sorting but also emphasizes the broader environmental goals. It instills a sense of responsibility and contributes to a workplace culture that values ecological stewardship.


Not a one-time event

The onboarding journey is not a one-time event but an ongoing commitment to your growth and development. Tailor this guide to fit your specific needs and context for optimal results.

Your exceptional onboarding experience is our commitment to nurturing and developing your most valuable asset — your employees.

Welcome to a journey of growth, contribution, and success!


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