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How do I create a new location?

All Gravy adds new locations for you. Here's who to ask and what to send.

All Gravy creates new locations for you. Admins can't add them in the platform.

Who to ask

  • First 30 days after go-live: your Solutions Engineer (SE).

  • After that: your Customer Success Manager (CSM).

What to send

  • The location's name, exactly as staff should see it.

  • Its address.

  • Where it sits in your structure, for example its region or brand.

  • If you use a rota, POS or HR system, the location's name or ID in that system, so we can connect it.

  • The date you want staff to start using it.

Once the location exists, you can add people to it, target content at it and set up its feeds.

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