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Reconnect the gateway between Allisone and your X-ray software

The gateway between Allisone and your radio software provides automatic access to every X-rays call made on Allisone, thanks to a connector called Allisone+.

Written by Juliette Danieau

Allisone+ disconnected? Here's how to reconnect.

⚠️ These steps must be performed on the server computer, not on your workstation.

  1. Find the Allisone+ icon in the taskbar (bottom right of the screen).

Allisone+ icons

2. Right-click the icon → if the capture is stopped, click Configuration.

3. Enter your Allisone credentials in the login window that opens.

The capture resumes automatically.

Please note: if a login window does not appear when you click on “Configuration”, please contact us and do not change any settings. Thank you.

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