Important Notes:
Each office has a default currency, and the system will always convert quotes to this currency.
Once a default currency is set for an office, it cannot be changed.
Configuration must be done for each office independently.
Only admin accounts can configure currencies.
For every new office created in the platform, currencies must be added one by one.
STEP 1 - Access
Click on the Profile Picture Icon in the upper-right corner > Settings > Finance > Currencies.
STEP 2 - Starting the Configuration
By default, every new account includes some pre-added currencies for the primary office, all set with a value of 1 and a reference API set to Manual.
To manually update the value of a currency:
Click on the current value in the blue "Your Value" column.
Enter the new value and click Save.
Important: In manual mode, the system retains the currency value you entered until you update it again.
STEP 3 - Enabling Automatic Updates
To have the system automatically update currency values, select the "Automatic" option.
Once you select the API for automatic updates, the system will update all currency values daily.
STEP 4 - Configuring Positive Spread
If you’ve chosen the automatic update option, the system allows you to configure a positive spread for your currencies.
To do this:
Define whether the spread will be fixed or percentage-based.
Enter the value for each currency in the currency list.
STEP 5 - Configuring Negative Spread
When your office currency is stronger than another currency, you need to configure a negative spread.
Example:
Let’s say your Australian office has the Australian Dollar (AU$) as its default currency, and you want to configure a spread for the exchange rate with the Brazilian Real (R$).
Assume that R$1 = AU$0.25, meaning AU$1 = R$4.
If you want to add a spread of R$0.20, the Brazilian Real must be devalued.
Here’s how you calculate it:
R$1 = AU$0.25.
If you want AU$1 = R$4.20, then R$1 = AU$X, where AU$X = 1/4.20. This means R$1 = AU$0.24.
You’ll need to apply a negative spread of 0.01.
Note: Calculations are approximate, as the system only accepts two decimal places for configuring spreads.
You can also apply percentage-based spreads. In this case, simply enter the negative percentage.
STEP 6 - Adding Additional Currencies
To include additional currencies:
Use the form below the currency list on the same page.
Select the currency (start typing the name of the currency in English, and the system will suggest options).
Enter its value (relative to your office’s default currency).
Click "Add Rule".
FAQs
1. Can I manually update a currency value even when my office is set to automatic updates?
Yes! To edit a currency value, go to the currency list, find the currency, and click the lock icon to unlock it. You can then manually edit the value.
2. If I manually update a currency value, do I need to update it for each office?
If your account has multiple offices and a currency being edited is also included in other offices, the system will ask if you want to update the currency value for those offices as well.
Select the offices where you want to apply the update and click Save.
Important Note:
The currency values you set are relative to the default currency of the office you’re logged into.
Example:
If your office uses USD as the default currency and USD 1.00 equals BRL 4.00, you must indicate that 1 BRL = 0.25 USD.
If you still have questions, please contact support or reach out via WhatsApp.