I just signed up. Now what?
Now is a great time to message your doctor. For a better outline of what comes next, please check out our article on getting started!
How does pricing work?
When you complete your intake questionnaire and request medication, the pricing for your prescribed treatment is clearly displayed in your patient portal before checkout. If you’re interested in additional medications, you can view pricing and place orders directly on the ‘Shop’ page in your patient portal. You’ll always see the full price before being charged, and there are no hidden fees. If you ever have questions about what your charge includes or when billing occurs, our team is happy to walk you through it!
What payment methods are accepted, and can I use insurance?
Amble Health accepts several convenient payment options. You can pay securely using major credit or debit cards, including Visa, Mastercard, American Express, and Discover. Payments can also be made with Google Pay or Amazon Pay, and in some cases, direct bank payments may be available.
We also accept FSA and HSA cards for eligible medical expenses. If you plan to use your insurance for reimbursement, we can provide detailed receipts to submit directly. Additionally, we’re happy to provide a Letter of Medical Necessity. You can send us the request from your HSA or FSA provider, and we’ll coordinate with your doctor.
Can I use pay-later or financing options for my order and treatment?
Amble Health supports select pay-later options, including Affirm, Klarna, and Afterpay, for initial orders only. These services operate under their own payment plans and cannot be used for automatic renewals of monthly or multi-month subscription plans. If you choose to pay with a third-party financing provider, your repayment amount, schedule, and any interest or fees are determined by such third-party financing provider and may increase the total repayment obligation owed.
Patients who wish to use a pay-later provider may explore virtual cards offered within these apps. These virtual cards can be added as a standard payment method to allow renewals to process normally while payments are managed through the chosen provider. Please note that virtual cards are typically one-time use and valid for 24 hours, so they are suitable for resolving a failed balance but not for ongoing recurring payments.
For ongoing subscription orders, payments must be processed using the payment method saved in your patient portal. You can update your payment method by logging in and navigating to Account > Billing and Shipping > Edit, then feel free to let our support team know so we can confirm it’s applied correctly.