In some cases, American Bass Audio receives an order and is notified the order cannot ship due to various reasons.
Please see the detailed reasons below on why this happens and what the best course of action is to correct the issue.
Incorrect or Invalid Shipping Address Provided
American Bass Audio will cancel orders that have the following destination or address type along with addresses that are missing information as seen below:
Types of Invalid Destinations or Address Types
P.O. Boxes
APO/FPO Addresses
Incomplete or Impartial Address
Missing Apartment #'s
Missing Suite #'s
Unable to Validate Address
Your Order was identified as being a High Risk of Fraud.
To combat the ever-growing problem of identity theft and fraudulent transactions within the e-commerce marketplace, American Bass Audio employs a high level of complex fraud controls that examine the metadata of each transaction including payment data, card information, billing and shipping address information, order history, device, and IP data. This data is run through an algorithm that helps us detect when a transaction has a high risk of being fraudulent and, in most cases, does so with spot-on accuracy. When this happens, our Fraud team cancels and refunds the order while emailing the address provided to acknowledge why the order was canceled.
How can I replace my order to ensure it is successfully processed and does not get canceled again?
Simply replace your order on our website, this time ensuring that you select PayPal as your payment method when completing the checkout process.
PayPal adds an added level of security when checking-out for both the consumer and the merchant.
If you use PayPal during checkout, we should be able to process your order successfully, barring any unforeseen circumstances.