Customer Help Center

Learn how to manage your personal Amilia account and how to shop at an organization's SmartRec store.

Katrina avatarSamantha Postlethwaite avatar
2 authors17 articles

Webinars

Here are recordings and FAQ's from past webinars.

Samantha Postlethwaite avatarSara Vitale avatarKim Fortin avatar
4 authors14 articles

Best Practices

How to register at Amilia University and other tips to help you manage your SmartRec store. If you have any tricks of your own, let us know!

Samantha Postlethwaite avatar
1 author10 articles

Account Tab

Everything you need to know about your Amilia invoice and configuring your organization's settings in the Account tab.

Samantha Postlethwaite avatar
1 author10 articles

Clients Tab

Manage your client lists and client billing.

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1 author26 articles

Store Tab

Find out how to customize your online store, create merchandise, fees, fundraisers, gift cards and track user statistics.

Samantha Postlethwaite avatar
1 author9 articles

Activities Tab

Build your programs, activities, private lessons and keep track of registered participants.

Samantha Postlethwaite avatarKim Fortin avatar
2 authors22 articles

Memberships Tab

Everything your organization needs to know about Memberships, Family Memberships, Multipasses and Subscriptions.

Samantha Postlethwaite avatarSara Vitale avatar
2 authors21 articles

Access Management Tab

Grant access to your premises based on memberships and/or activity enrollments. Check-in/Check-out your clients and track child pickups!

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1 author3 articles

Discounts and Fees Tab

Create powerful discounts that will help you attract new customers and reward loyal ones.

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1 author7 articles

Facilities and Contracts

Manage facilities, admin bookings, online facility bookings and e-signature on rental contracts.

Samantha Postlethwaite avatarKim Fortin avatar
2 authors17 articles

Communities Tab

Locate, verify, define and reach residents within your community in order to provide them with discounts and benefits. These can also include eligibility for government programs, grants and scholarships.

Samantha Postlethwaite avatarKim Fortin avatar
2 authors4 articles

Staff Tab

Learn how to create, recruit and track staff. Don't forget to check out the Amilia app for staff!

Samantha Postlethwaite avatar
1 author4 articles

Skills Tab

Learn how to create, manage, and assign skills to track participant progress.

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1 author4 articles

Point of Sale

Quickly process, track, and manage your offline merchandise sales with one comprehensive solution that's connected with all your operations.

Kim Fortin avatarSamantha Postlethwaite avatar
2 authors5 articles

Communications Tab

Everything you need to know about your email communications.

Samantha Postlethwaite avatar
1 author4 articles

Reports Tab

Easily access the data you need to make informed decisions.

Samantha Postlethwaite avatarNathalie Parmentier avatar
2 authors8 articles

Accounting and Finance Tab

Everything you need to know about merchant accounts, managing payments, policies, and accounting.

Samantha Postlethwaite avatarKim Fortin avatarNathalie Parmentier avatar
3 authors16 articles

Cost Recovery

Find out how you can effectively use the Cost Recovery tool.

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1 author1 article

Integrations

Find out more about our partners and how they can help simplify tasks in your SmartRec back-office!

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1 author11 articles

Federations and Skate Canada Resource Center

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1 author15 articles