Advice and answers from the Amilia Team

User Help Center

Learn how to use your Amilia user account and how to shop in an organization's Amilia store.

25 articles in this collection
Written by Samantha Postlethwaite and Pallavi Borkar

Webinars

Easily access the recordings and FAQs of past webinars.

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17 articles in this collection
Written by Samantha Postlethwaite, Olivia Vandzura, Kim Fortin and 2 others

Best Practices

Some tips to help you manage your organization with Amilia. If you have any tricks of your own, let us know!

8 articles in this collection
Written by Samantha Postlethwaite and Tatiana Crisan

Account Tab

Learn all there is to know about configuring your organization's settings in the Account tab.

11 articles in this collection
Written by Samantha Postlethwaite

Clients Tab

Learn how to manage your clients list and client billing.

28 articles in this collection
Written by Samantha Postlethwaite and Pallavi Borkar

Store Tab

Find out how to customize your online store, create merchandise, fees, fundraisers and track user statistics.

10 articles in this collection
Written by Samantha Postlethwaite

Activities Tab

Build your programs, activities, private lessons and keep track of registered participants.

24 articles in this collection
Written by Pallavi Borkar, Kim Fortin, and Samantha Postlethwaite

Memberships Tab

Everything your organization needs to know about Memberships, MultiPasses and Subscriptions.

18 articles in this collection
Written by Samantha Postlethwaite and Pallavi Borkar

Access Management Tab

Grant access to your premises based on memberships and/or activity enrollments. Check-in/Check-out your clients and track child pickups!

4 articles in this collection
Written by Samantha Postlethwaite

Discounts and Fees Tab

Discover the many discount options your organization can offer to its customers!

6 articles in this collection
Written by Samantha Postlethwaite and Pallavi Borkar

Facilities and Rental Contracts

Learn how to manage facilities, rentals, and contracts.

12 articles in this collection
Written by Samantha Postlethwaite, Pallavi Borkar, and Kim Fortin

Communities Tab

Locate, verify, define and reach residents within your community in order to provide them with discounts and benefits. These can also include eligibility for government programs, grants and scholarships.

3 articles in this collection
Written by Samantha Postlethwaite and Kim Fortin

Staff Tab

Learn how to create, recruit and track staff. Don't forget to check out the Amilia app for staff!

4 articles in this collection
Written by Samantha Postlethwaite

Skills Tab

Learn how to create, manage, and assign skills to track participant progress.

4 articles in this collection
Written by Samantha Postlethwaite

Point of Sale *in Beta*

Quickly process, track, and manage your offline merchandise sales with one comprehensive solution that's connected with all your operations.

5 articles in this collection
Written by Kim Fortin and Samantha Postlethwaite

Communications Tab

Everything you need to know about your email communications.

4 articles in this collection
Written by Samantha Postlethwaite

Reports Tab

Easily access the data you need to make informed decisions.

4 articles in this collection
Written by Samantha Postlethwaite

Accounting and Finance Tab

Everything you need to know about the Amilia invoice, merchant accounts, managing payments, policies, accounting, and reconciliation.

17 articles in this collection
Written by Samantha Postlethwaite and Kim Fortin

Cost Recovery

Find out how you can effectively use the Cost Recovery tool.

1 article in this collection
Written by Tatiana Crisan

Integrations

Find out more about our partners and how they can help simplify tasks in your Amilia back-office!

8 articles in this collection
Written by Samantha Postlethwaite and Pallavi Borkar

Federations and Skate Canada Resource Center

16 articles in this collection
Written by Samantha Postlethwaite