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Email Template to Participants to Prepare for RL-24's

We strongly encourage informing your clients of the details needed to issue RL-24's.

Samantha Postlethwaite avatar
Written by Samantha Postlethwaite
Updated over a week ago

A child must be 16 years or younger during the taxation year in order to be eligible.

Access your client emails addresses by program in the Reports>Standard subtab (under the Activities section) and download the Email addresses of participants report.

Feel free to use this template when requesting that your participants update the information in their Amilia user accounts.

"Hello,

We are preparing RL-24 tax receipts for eligible childcare services.

To ensure your RL-24 is issued correctly, please review your account and confirm the following:


1. Who is receiving the RL-24 slip?

You can make changes in the contact section of your child's file. Please determine the percentages to be issued:

  • 100% - select the parent or legal guardian; or

  • 50/50 - select the parent or legal guardian as the primary person and determine the secondary person.


2. Your address is up-to-date.

You can verify your information in the People section of your Amilia account. If there is a secondary person, ensure their address is up to date in the Contacts section of your child's file.


3. Make sure your social insurance number is on file. 

Additionally, make sure your SIN and the SIN of any other legal guardian are shared with each applicable organization.

  1. Go to the People tab.

  2. Open your profile.

  3. Scroll to Other information and then to RL-24 information.

  4. Enter your SIN in the field at the top of the page.

  5. Under RL-24 Tax Credit Eligibility and SIN Access, select the checkbox for each organization you wish to share your SIN with.

It's important to check your Amilia account by [insert date].. Missing information will result in the inability to generate an RL-24 tax slip.

Kind Regards,"



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