FUNCTION:
Use the replacement of a resale membership when you want to substitute one resale membership for another. This function has to be activated by the PARENT ORGANIZATION and the rules are established by the PARENT ORGANIZATION.
WHAT YOU NEED TO KNOW:
This feature is only offered IF PARENT ORGANIZATION activates it
The rules are established by the PARENT ORGANIZATION, that means the resale membership offered when replacing is established by the PARENT ORGANIZATION
RESULT when replacement is used:
ORIGINAL RESALE MEMBERSHIP :
Between PARENT organization and RESALE organization
Replacement will create a credit note (replacement) between the parent organization and the reseller organization to cancel the original membership
The amount of the credit note is based on the price that was established by the parent organization during the sale thereof
The participant will no longer be a member of the parent organization resale membership
Between RESELLER organization and their CUSTOMER
Replacement will create a credit note (replacement) between the reseller organization and their customer
The amount of the credit note is based on the price that was established by the reseller organization during the sale thereof
The participant will no longer be a member of the resale membership
REPLACEMENT RESALE MEMBERSHIP :
Between PARENT organization and RESALE organization
Replacement will create an invoice (replacement) between the parent organization and the reseller organization for the new membership
The invoice amount is based on the price that was established by the parent organization during a resale membership purchase by a reseller organization
The participant will have the new parent organization resale membership
Between RESELLER organization and their CUSTOMER
Replacement will create an invoice (replacement) between the reseller organization and the customer to bill their client.
The invoice amount is based on the price that was established by the resale organization during a resale membership purchase made by a customer
The participant will have the new resale membership
HOW TO REPLACE A RESALE MEMBERSHIP:
The RESALE MEMBERSHIP REPLACEMENT uses the same process as MEMBERSHIP REPLACEMENT. For all instructions on membership replacement, refer to the support document by clicking here.