Credits are automatically refunded for failed animations.
1. Check image size
Very wide images, like panorama photos, may cause issues with animation. How to fix: Crop the photo into a more standard size (16:9 or 4:3) or use a different image.
2. Might be a copyright issue
Our AI may suspect that you don’t have permission to use certain content, such as branded material or images from other sources. How to fix: Try re-animating the image (first one is free) If it still gets flagged, use another image you’re sure you have rights to.
3. Nudity
Sometimes our AI may flag nudity in an image, even if it’s art such as paintings or statues 😅 How to fix: Try re-animating the image, or if the issue continues, remove that image from your video.