View and manage team members who have access to your Angi business account on the Angi Pro site. Each team member will use their own login credentials to access your Angi business, with different permissions depending on the level of access needed.
Note: All edits to associates must be completed by a designated admin. To find out who the admin is, hover over My business in the top menu bar of the Angi Pro site and click on the Manage team tab. You will see each user labeled as either admin or associate under the Type column. There can be multiple admin users on your account.
If you need to add a new team member as an account owner that can request changes to your agreement with Angi, call the Admissions team at (888) 846-0968 so the new team member can complete a background check.
What’s the difference between an admin and an associate?
A user who is designated as an admin has the highest level of access to your Angi account. This would be an ideal designation for business owners and managers. A user with associate level access can receive lead notifications, follow up with homeowners, and request reviews, but cannot make any changes to the Angi profile that would impact monthly spend. This would be an ideal designation for employees taking calls or working in the field.
See below for the permissions granted to each user type.
Key:
✅ = full access to view current selections and make changes
👀 = can view the current selections but cannot make changes
❌ = no access
Page | Associate | Admin |
All leads | ✅ | ✅ |
Appointments* | ✅ | ✅ |
Services and tasks | 👀 | ✅ Subscription = 👀 |
Service locations | 👀 | ✅ Subscription = 👀 |
Manage lead volume** | ❌ | ✅ |
Opportunities*** | ❌ | ✅ |
All reviews | ✅ | ✅ |
Request reviews | ✅ | ✅ |
Feedback | ✅ | ✅ |
Business profile | ✅ | ✅ |
Monthly budget** | ❌ | ✅ Subscription = 👀 |
Statements | ❌ | ✅ |
Manage payments | ❌ | ✅ |
Notification preferences | ✅ | ✅ |
App integrations | ✅ | ✅ |
Manage team | 👀 | ✅ |
Connected numbers | ✅ | ✅ |
Messages | ✅ | ✅ |
* Pros that receive Opportunities only or are on a Subscription plan do not have access to this feature.
** Pros that receive Opportunities only do not have access to this feature.
*** Pros that are on the Subscription plan do not have access to Opportunities.
How to manage your team on the Angi Pro site
You must be a designated admin user to make changes. Sign in to the Angi Pro site. Note: you cannot edit the sign-in that you are logged in with.
Hover over the My business tab and click on the Manage team tab.
To add a new team member, click on the blue Add team member button and enter their first name, last name, and email address. Choose whether the user needs to be added as an admin or associate. Click Send invite.
To remove a team member, click on the three dots next to them in the Actions column and click on Remove. The team member will receive an email letting them know about the change and who made it.
To change a team member’s permissions, click on the three dots next to them in the Actions column and click on Edit. The team member will receive an email letting them know about the change and who made it. Note: to edit an existing team member’s email address, you’ll need to remove the user and send them a new invitation with the corrected information.
How to manage your team in the Angi for Pros app
You must be a designated admin user to make changes. Sign in to the Angi Pro app. Note: you cannot edit the sign-in that you are logged in with.
Tap the Account icon in the top right corner.
Tap Manage team.
To add a new team member, tap on the blue Add team member button and enter their first and last name and email address. Choose whether the user needs to be added as an admin or associate. Tap Send invite.
To remove a team member, tap on their name in the list of users and tap on Remove user at the bottom of the screen. The team member will receive an email letting them know about the change and who made it.
To change a team member’s permissions, tap on their name in the list of users. Select the correct admin or associate designation and tap on Save. The team member will receive an email letting them know about the change and who made it. Note: to edit an existing team member’s email address, you’ll need to remove the user and send them a new invitation with the corrected information.
Need help?
If you have questions or are experiencing any issues, reach out to Angi Customer Care at (877) 947-3639 or start a live chat during business hours (Monday - Friday, 6 AM - 6 PM MST).