Angi sends lead notifications from newlead@angi.com but to ensure all emails that are sent are received the following email addresses are all the domains that Angi would send an email from.
Please use the following instructions to troubleshoot with some of the main email providers:
Gmail
Open the settings icon at the upper right-hand side of Gmail (the gear icon), and choose Settings from the list.
Open the Filters and Blocked Addresses tab.
Click the link called Create a new filter. If you already have lots of filters, you won't see this link until you scroll to the very bottom of the page.
In the From field, type the email address to the whitelist.
Be sure to type the full email address, like newlead@angi.com. To whitelist every email address from a specific domain, type just that domain name, like @angi.com and @homeadvisor.com, to put every gmail.com address on the safe list.
Click Create filter at the bottom of that pop-up window to make the whitelist filter.
Outlook
Select Actions > Junk E-mail > Junk E-mail Options from the menu in Outlook.
Go to the Safe Senders tab.
Click Add.
Type the email address or domain name you want to whitelist.
Single address example: newlead@angi.com
Complete domain example: newlead@angi.com
To make sure subdomains are not whitelisted automatically when you add a domain, including the @ sign — for example, newlead@angi.com.
Click OK.
Click OK again.
Yahoo!/SBC Gobal/ATT.net Mail Whitelist:
You must set up a “filter”, but first:
If you find an email from newlead@angi.com in your “Yahoo! bulk” folder, open the email and click “Not Spam”.
If you find mail from newlead@angi.com in your “Blocked Addresses” list in "Settings", select the email and click “Remove Block”.
Now to create the filter:
Open Yahoo! Mail and click on the Gear and select “Settings” in the upper right-hand corner or "...More" icon in the Nav bar.
Select “Filters” (in the bottom left corner), or select "Filter Emails Like This..."
On the Filters page, click “Add”
Select the “From header:” rule, and add “contains” and add "newlead@angi.com".
Click the “Choose Folder” pull-down menu and select "Inbox".
Pick the Add Filter button or "Save"
AOL.com Webmail Whitelist:
You must add newlead@angi.com to your AOL address book as follows:
Search for the email from us in the Spam folder. If you find an email in the Spam folder, then open it and click the “Not Spam” button.
Click the Contacts link (or open your AOL Address Book)
Click the +New button.
In the New Contact window, newlead@angi.com into the ‘Primary E-Mail 1’ field
Click Another email, and enter newlead@angi.com into the E-Mail 2 address
Click “Create”
AOL Email Client Whitelist:
New Subscribers: add the “From address” to your AOL address book:
Click the Mail menu and select Address Book.
Wait for the “Address Book” window to pop up, then click the Add button.
Wait for the “Address Card for New Contact” window to load.
Once loaded, cut and paste the From email address into the “Other E-Mail” field.
Make our From address the “Primary E-Mail” address by checking the corresponding checkbox.
Click the Save button.
Office 365:
Sometimes the automated emails can be misidentified as spam and moved to people’s Junk Email folders in Outlook. So you need to white list the domain so that any emails originating from there would bypass the spam filter.
In the Exchange admin center click on Mail Flow.
Next, create a new rule by clicking on the + icon and click Bypass spam filtering…
Select on the *Apply this rule if… for The sender… domain is
Add the domain you wish to whitelist plus any additional domains you also wish to whitelist.
Select Stop Processing more rules and then click save.
If you have questions or are experiencing any issues, reach out to Angi Customer Care at (877) 947-3639 or start a live chat during business hours (Monday - Friday, 6 AM - 6 PM MST).