Angi sends lead notifications from newlead@angi.com. We recommend ensuring that you receive all our emails, so you don’t miss any updates or leads. These email addresses are all the domains from which Angi would send an email:
Use the following instructions to troubleshoot with some of the main email providers.
Gmail:
Open the settings icon at the upper right-hand side of Gmail (the gear icon), and choose Settings from the list.
Open the Filters and Blocked Addresses tab.
Click the link called Create a new filter. If you already have lots of filters, you won't see this link until you scroll to the very bottom of the page.
In the From field, type the email address to the allowlist. Be sure to type the full email address, like newlead@angi.com. To allow every email address from a specific domain, type just that domain name, like @angi.com and @homeadvisor.com, to put every gmail.com address on the safe list.
Click Create filter at the bottom of that pop-up window to make the allowlist filter.
Outlook:
Select Actions > Junk E-mail > Junk E-mail Options from the menu in Outlook.
Go to the Safe Senders tab.
Click Add.
Type the email address or domain name you want to allow.
Single address example: newlead@angi.com
Complete domain example: @angi.com
To make sure subdomains are not allowed automatically when you add a domain, including the @ sign — for example, newlead@angi.com.
Click OK.
Click OK again.
Yahoo!/SBC Gobal/ATT.net Mail:
You must set up a “filter”, but first:
If you find an email from newlead@angi.com in your Yahoo! bulk folder, open the email and click Not Spam.
If you find mail from newlead@angi.com in your Blocked Addresses list in Settings, select the email and click Remove Block.
Now to create the filter:
Open Yahoo! Mail and click on the gear icon and select Settings in the upper right-hand corner or the More icon in the nav bar.
Select Filters (in the bottom left corner), or select Filter Emails Like This...
On the Filters page, click Add.
Select the From header: rule, and add contains and add newlead@angi.com.
Click the Choose Folder pull-down menu and select Inbox.
Click the Add Filter button or Save.
AOL.com Webmail:
Search for the email from Angi in the Spam folder. If you find an email in the Spam folder, then open it and click the Not Spam button.
Click the Contacts link (or open your AOL Address Book).
Click the +New button.
In the New Contact window, enter newlead@angi.com into the Primary E-Mail 1 field.
Click Another email, and enter newlead@angi.com into the E-Mail 2 field.
Click Create.
AOL Email Client:
New Subscribers: add the From address to your AOL address book.
Click the Mail menu and select Address Book.
Wait for the Address Book window to pop up, then click the Add button.
Wait for the Address Card for New Contact window to load.
Once loaded, cut and paste the From email address into the Other E-Mail field.
Make our From address the Primary E-Mail address by checking the corresponding checkbox.
Click the Save button.
Office 365:
Sometimes automated emails can be misidentified as spam and moved to people’s Junk Email folders in Outlook, so you need to allow the domain to ensure our emails bypass the spam filter.
In the Exchange admin center click on Mail Flow.
Next, create a new rule by clicking on the + icon and click Bypass spam filtering…
Select the *Apply this rule if… for The sender… domain is.
Add all domains you wish to allow.
Select Stop Processing More Rules and then click Save.
Need help?
If you have questions or are experiencing any issues, reach out to Angi Customer Care at (877) 947-3639 or start a live chat during business hours (Monday - Friday, 6 AM - 6 PM MST).