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How to Download and Set Up the Pet Care by Animal ID App for iOS and Android 📱

Important: The app is intended exclusively for pet owners registering their pets. If you represent a veterinary clinic, breeder, shelter, or municipality, please use the web version with the appropriate functionality.

Updated over a year ago


For iOS:

  1. Download the app by tapping the download button 📥.

  2. Install the app on your device by following the on-screen instructions.


For Android:

  1. Download the app by tapping the "Install" button 📥.

  2. Install the app on your device by following the prompts.


App Setup

Log into Your Account or Create a New One 🔑

  • Open the app and sign in using your existing credentials, or create a new account if you are a first-time user. 😊

Editing the Owner Profile 👤

  • To edit your owner profile, tap on the user icon or your profile picture in the top left corner.

  • Be sure to fill in the information correctly: email address, residential address, and phone number. This ensures we can contact you quickly if your pet is lost. 📧🏠📞

Additional Settings ⚙️

  • In the "More" section (located in the bottom right corner), you will find the Settings menu.

  • Here you can:

    • Change your app password 🔐

    • Select the app language and notification language 🌐

    • Set the units of measurement 📏

    • Delete your profile from the database ❌

    • Log out of the app 🚪


If you have any questions or encounter any issues during the download and setup process, please contact Animal ID Support at support@animal-id.net or via the in-app chat. We are a professional team that truly values our users and is always ready to help! 😊👍

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