Below is an enhanced step-by-step guide to help you quickly and conveniently update your contact information on both the website and the mobile app.
On the Animal ID Website 💻
Log into Your Account 🔑
Visit the official Animal ID website.
Enter your login credentials (email/username and password). 😊
Go to the "My Profile" Section in Settings 👤
Locate the "My Profile" tab in the Settings section.
Select this option to view and edit your contact information.
Edit Your Contact Information ✏️
In the editing form, you can change the following details:
Name and Surname: Enter your current information.
Residential Address: Add or update your address.
Email Address: Make sure the correct email is provided.
Phone Number: Update your number if it has changed.
Language: Choose the language in which the information will be displayed.
Password: Change your password if necessary.
Privacy: If you select this option, the following information will be available for other users: Surname, Name, Country, City, and Phone Number. We recommend keeping your profile open, as it increases the chances of being contacted if needed.
Click the "Confirm" button to apply the changes.
Verify the Updates 📋
Ensure that the new contact information is displayed correctly in your profile.
If necessary, repeat the editing process for additional adjustments.
In the Pet Care by Animal ID App 📱
Log into Your Account 🔑
Launch the app on your smartphone.
Enter your username and password to sign in. 😊
Go to the "My Profile" Section 👤
On the main screen, tap on the profile icon in the top left corner.
Edit Your Contact Information ✏️
You can change:
Name and Surname.
Phone Number.
Email Address.
Residential Address.
Additional Settings in the "Settings" Section ⚙️
Password: Change it if needed.
App Language: Choose your preferred language.
Notification Language: Adjust according to your preferences.
Units of Measurement: Change as required.
Delete Profile: This option is available if you need to delete your account.
Log Out: Use this to end your session.
Verify the Updates 📋
Make sure that all changes are correctly reflected in your profile.
If necessary, repeat the editing process or contact support.
Additional Tips 💡
Contact Support: If you have any questions or issues, please reach out to support via the in-app chat or send an email to support@animal-id.net.
Regularly Update Your Data: This ensures that your contact information is always current.
With these simple steps, you can quickly and conveniently update the owner's contact information on both the website and the Pet Care by Animal ID app. 😊👍