Thank you for choosing Animal ID Premium Protection! We understand that an inactive subscription can be concerning, but rest assured – we are always ready to support and assist you. Please follow these simple steps:
Log Out and Close the App:
Go to the app settings and select "Log Out". 📲
Then, swipe up (or to the left) to completely close the app from memory. ❌
Log In Again:
Launch the app and log in using your username and password. 🔑
Restore Purchases:
Navigate to the subscriptions section and tap "Restore Purchases".
This should automatically activate your subscription. 💳✅
❕ Please Note:
Sometimes Apple may experience a slight delay in updating active subscription information. If the issue persists after following these steps, please wait up to an hour – everything should resolve. ⏳😊
We sincerely appreciate that you chose Animal ID Premium Protection and thank you for your patience and understanding. If these steps do not resolve the issue, please contact our support team – we are always happy to help and will do everything possible to ensure your peace of mind and comfort! ❤️