Primary Role: Workflow Manager (Advanced – Editor Admin)
Learning Focus: Apply
Where: Workflow Editor
🧭 Before You Start
These examples are starting points, not universal defaults.
Always validate scores using real workflow submissions.
🎯 Why This Matters
Different workflows require different definitions of quality. A one-size-fits-all Strength Score creates friction and false signals.
🧩 Program-Based Strength Score Formulas
Below are example formulas showing:
Which parameters to use
Typical threshold values
Practical weight distribution
🔹 Field JSA / Service JSA
Primary Behaviors to Encourage
Detailed task descriptions
Photos where risk exists
Sufficient time-on-task
Recommended Parameters
averagePostedPhotoscompletedResponsePcthasLongerTextResponseCharactersconsistentDetailedTextResponsesCharactersminimumRequiredTextQuestionCharactersminimumDurationSeconds
Example Formula
{ "strength": { "weights": { "averagePostedPhotos": 0.3, "completedResponsePct": 0.2, "hasLongerTextResponseCharacters": 0.2, "consistentDetailedTextResponsesCharacters": 0.1, "minimumRequiredTextQuestionCharacters": 0.1, "minimumDurationSeconds": 0.1 }, "parameters": { "averagePostedPhotos": 0.2, "hasLongerTextResponseCharacters": 90, "consistentDetailedTextResponsesCharacters": 30, "minimumRequiredTextQuestionCharacters": 40, "minimumDurationSeconds": 150 } } }
🔹 In-Shop / Warehouse / Parts JSA
Primary Behaviors
Consistent task documentation
Less reliance on photos
Checklist discipline
Recommended Parameters
completedResponsePctnonBlankTextPctpctChecklistsAnsweredminimumDurationSeconds
Example Formula
{ "strength": { "weights": { "completedResponsePct": 0.35, "nonBlankTextPct": 0.25, "pctChecklistsAnswered": 0.25, "minimumDurationSeconds": 0.15 }, "parameters": { "minimumDurationSeconds": 120 } } }🔹 Layered Process Audits (LPAs)
Primary Behaviors
Completion of required questions
Identification of issues
Recommended Parameters
completedResponsePctpctChecklistsAnsweredflagsWereRaised(low weight)
Example Formula
{ "strength": { "weights": { "completedResponsePct": 0.5, "pctChecklistsAnswered": 0.4, "flagsWereRaised": 0.1 }, "parameters": {} } }⚠️ Avoid heavy text or duration weighting for LPAs.
🔹 5S Audits
Primary Behaviors
Visual confirmation
Checklist adherence
Recommended Parameters
averagePostedPhotospctChecklistsAnsweredcompletedResponsePct
Example Formula
{ "strength": { "weights": { "averagePostedPhotos": 0.4, "pctChecklistsAnswered": 0.35, "completedResponsePct": 0.25 }, "parameters": { "averagePostedPhotos": 0.2 } } }🔹 Safety Observations / Near Miss / Concern Reporting
Primary Behaviors
Raising issues
Narrative context
Recommended Parameters
flagsWereRaisednonBlankTextPcthasLongerTextResponseCharacters
Example Formula
{ "strength": { "weights": { "flagsWereRaised": 0.4, "nonBlankTextPct": 0.3, "hasLongerTextResponseCharacters": 0.3 }, "parameters": { "hasLongerTextResponseCharacters": 50 } } }⚠️ Avoid duration penalties for reporting workflows.
🔑 Key Takeaways
Quality looks different by workflow type
Use fewer parameters, weighted intentionally
Let workflow purpose drive scoring design