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Testing Workflow Scores (Workflow Manager – Advanced)

Validate that workflow scoring behaves as expected before releasing workflows to production users.

Lauren Baird avatar
Written by Lauren Baird
Updated this week

Primary Role: Workflow Manager (Advanced – Editor Admin)
​Secondary Role: Business Administrator
​Learning Focus: Apply
​Where: Workflow Editor, ANVL Mobile App, ANVL Manager

🧭 Before You Start
This article assumes:

  • You have published the workflow to a UAT / Demonstration group

  • The group is tagged with groupType = UAT

  • You are testing Strength Score and/or Custom Workflow Scoring

👉 Publishing steps are covered in How to Publish a Workflow (linked separately).

🎯 Why This Matters
Workflow scores must be validated using real submissions. Testing ensures that:

  • Scores calculate correctly

  • Different response paths produce different results

  • Scores align with program intent

Unvalidated scoring often leads to confusion, rework, or loss of trust.

🛠️ Step 1: Confirm the Workflow Is Published to UAT

  1. Open ANVL Manager (insights.anvl.com)

  2. Navigate to Mobilize → Editor

  3. Open the workflow template

  4. Go to the Published tab

  5. Confirm the workflow is published to the Demonstration / UAT group

⚠️ Important
If you just published a new version:

  • Refresh the Editor page to see the latest published version

📸 Screenshot: Published tab showing workflow deployed to UAT group
​Caption: Workflow published to a Demonstration (UAT) group.

🛠️ Step 2: Sign In to the Mobile App or Web Workflows

You can test using:

  • ANVL Mobile App, or

  • Web Workflows (workflows.anvl.com)

🔑 Important Login Rule

If you are already signed in:

  • Sign out

  • Sign back in

This is required to see workflows published within the last 24 hours.

📸 Screenshot: ANVL sign-in screen
​Caption: Signing in to refresh available workflows.

🛠️ Step 3: Access the UAT / Demonstration Environment

How you access the workflow depends on your experience mode.

🧩 Work-First Experience

  1. Open your Demonstration / UAT Folder

  2. Click Start Workflow

🧩 Workflow-First Experience

  1. Open Groups

  2. Select the Demonstration / UAT Site

  3. Click Start Workflow

📸 Screenshot: Demonstration group selected in Groups
​Caption: Demonstration (UAT) group selected for testing.

🛠️ Step 4: Start and Complete the Workflow

  1. Select the correct Workflow Category

  2. Choose the workflow you are testing

  3. Complete the workflow using intentional test responses

✅ Best Practice: Test Multiple Scenarios

At minimum, complete:

  • Low-effort / minimum response test

  • High-quality / ideal response test

Optional:

  • Edge cases (e.g., missing photos, short text, skipped checklists)

👉 Use a Workflow Scoring Test Template to plan scenarios
​(link to Workflow Testing Templates library)

📸 Screenshot: Workflow in progress on mobile
​Caption: Completing a workflow in the UAT environment.

🛠️ Step 5: Review the Score in ANVL Manager

  1. Open ANVL Manager (insights.anvl.com)

  2. Go to the Live Feed

  3. Filter or select the Demonstration / UAT site

  4. Locate the workflow you just completed

  5. Click the workflow to open it

📸 Screenshot: Live Feed filtered to Demonstration site
​Caption: Completed test workflow located in the Live Feed.

📝 Step 6: Validate the Score

At the top of the workflow summary, review:

  • Strength Score (if enabled)

  • Custom Workflow Score (points and percentage)

Confirm:

  • Scores appear as expected

  • High-quality submissions score higher than low-effort ones

  • Results align with your scoring intent

📸 Screenshot: Workflow summary showing score at the top
​Caption: Workflow summary displaying the calculated score.

⚠️ If the Score Is Not What You Expect

Review the following in Editor:

  • maxScore values for scored questions

  • Strength Score parameters and weights

  • Question design (photos, text, checklist behavior)

After making changes:

  • Save

  • Republish

  • Refresh the Editor page

  • Repeat testing

Do not move to production until scores behave as intended.

🧩 Best Practice: Use a Scoring Test Template

We recommend using a simple testing worksheet for each workflow:

Example Test Cases

  • Test Case 1: Minimal responses

  • Test Case 2: Expected “good” completion

  • Test Case 3: Ideal / best-practice completion

Each test should document:

  • Responses given

  • Expected score

  • Actual score

  • Notes or adjustments needed

👉 See Workflow Scoring Test Templates (library link)

🔑 Key Takeaways

  • Always test scoring in a UAT / Demonstration group

  • Sign out and back in to see new workflows

  • Test multiple response scenarios

  • Review scores from the Live Feed

  • Adjust scoring before production release

🔗 Related Articles

  • How to Publish a Workflow (coming soon)

  • Setting Up Custom Workflow Scoring (Workflow Manager – Advanced)

  • Setting Up Strength Score in the Editor (Workflow Manager – Advanced)

  • Understanding Strength Score Parameters (Workflow Manager – Advanced)

Related Articles
What Is Strength Score and When Does It Matter? (Workflow Manager - Advanced)
Workflow Scoring Test Template
Publish a Workflow to a Demonstration (UAT) Site
How to Test a Workflow
Workflow Testing Test Case Template
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