Access Support in the Mobile App
In the ANVL mobile app:
Tap the person with a headset icon
This opens the same Help Center and chat experience
You can send messages directly to the support team from within the app
Access Support in a Browser
When using workflows.anvl.com:
Look for the chat bubble in the bottom-right corner
From there, you can:
Search the ANVL Help Center
Start a chat with the ANVL Support team
This is the fastest way to get answers to common questions or request help.
Using the Help Center
The Help Center includes articles on:
Mobile app basics
Offline mode
Workflows and assignments
Manager Dashboard
Troubleshooting and tips
Most frontline users will primarily reference ANVL Mobile App articles.
When to Contact Support
Use in-app support if you need help with:
Logging in or password issues
App behavior or errors
Questions about features or workflows
General ANVL usage questions
Support messages go directly to the Benchmark Gensuite ANVL team.
In Summary
To get help in ANVL:
Use the chat bubble (browser), or
Tap the headset icon (mobile)