Triggering Conditions Overview
Triggering conditions determine when the Cart Bot will activate and apply its actions. The bot can monitor two types of customer behavior:
Product-Based Trigger: Activated when a specific product or a set of products is added to the cart.
Cart Value-Based Trigger: Activated when the total cart value reaches a specified amount.
You can use either or both conditions depending on your goals.
Product-Based Trigger
The product-based trigger is designed to activate when a customer adds one or more specific products to their cart. This is useful for promotions or deals tied to certain items, such as a free gift when a customer buys a specific product.
Steps to Set Up a Product-Based Trigger:
Select "Product" as the Trigger Condition.
This tells the bot to watch for specific products being added to the cart.
Choose Which Product(s) to Monitor:
A product-based trigger can be set up for either a single product or multiple products.
You can select one product, such as “Product A,” or a group of products, such as all items within a specific collection or category.
Action Upon Trigger:
Once a customer adds the selected product(s) to their cart, the bot can perform a specific action, such as adding another product (e.g., a free gift or discount item).
Example:
If a customer adds "Product A" to the cart, the bot automatically adds "Free Gift X" as well.
Setting Cart Value Trigger
Set the Trigger to
Cart Value
.Specify the amount when the cart value reaches a certain threshold.
Field:
Amount
Example:
150
Description: The bot will be triggered when the customer’s cart value is equal to or greater than $150.
Optionally, add an upper limit for the cart value.
Field:
Amount (AND IS LESS OR EQUAL THAN)
Example:
300
Description: The bot rule will apply only if the cart value is between $150 and $300.
Example Configuration:
Name:
Gift Bot
Status:
Active
Priority:
1
Trigger Condition:
Cart Value >= $150
Upper Limit:
Less than or equal to $300
Action: Automatically add
Product X
to the cart when the conditions are met.Additional Settings:
Apply only once per session
Apply only on Ajax add-to-cart actions
Bot works in reverse
By following these steps, you can configure a cart bot that triggers actions based on cart value, providing customers with automated promotions, gifts, or other incentives when they meet specific cart thresholds.