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Reviewing how billing configuration works
Reviewing how billing configuration works

Going through the billing settings and their outcomes

Camilo avatar
Written by Camilo
Updated over a week ago

This article refers to setting previously defined in the billing configuration, for more information you can refer to the Configuring your billing article.

Invoice generation

Billing day: This field is to specify when your billing period will start, this is for your internal control

Delay invoice Generation (Day): This field is to specify how many days before your billing day the invoice will be generated.

Archie tip: If you set your billing day on the 1st, and set the delay invoice generation day as 5, your invoices will be generated 5 days before the 1st of each month. Although it was generated 5 days before, the invoice lines will always start on the 1st.

Payment delay (day): This field is to specify how may days after an invoice has been generated the invoice will be active.

Booking settings

  • If the first option is selected, customers will be billed on the invoice of the current month, which means that the invoice will be created immediately after an element has been booked/purchased, and they will have to pay for it within the payment delay set

Archie tip: If a payment has been already made, and you need to create a refund, you can follow the Creating a refund article.

  • If the second option is selected, charges will be applied to next invoice after the meeting date. Using as example a billing day set on the first, if a booking is made on the 15th of January, the charge will appear on the Invoice generated on February 1st.

Global billing configuration

You can configure how would you like to receive payment for your different elements (Plans, Day pass, Services, Products, Conference rooms).

  • Select Upfront to request the payment when the purchase is being made. This will be charged right away regardless the configuration that you applied on the Booking settings

  • Select at the end of the billing cycle to add the charge to the invoice, the payment will be requested according to the configuration set on the Booking settings.

  • For more information about this setting, you can refer to the Setting the global billing configuration article.

Archie tip: If you are setting a yearly plan, and would like to receive a single payment for the whole year, under the Plans tab, click the add exception button, select the Yearly category, click Confirm, select that the payment should be receive upfront, and set it to Every 12 months.

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