Devices

View, add, edit, and remove devices/cameras in your organization.

Updated over a week ago

Welcome to our friendly guide on managing devices and cameras within your organization! It's exciting to show you how easy and efficient it is to keep track of your security equipment with Arcules. Let's dive in!

Get ready to effortlessly navigate the world of device management! With a simple click on the wrench icon in the left navigation bar, you open the door to a host of possibilities:

  • Add, Edit, and Remove with Ease: Whether it's gateways, cameras, or other devices, you can quickly add, modify, or remove them.

  • Find What You Need Fast: Looking for something specific? Use our handy search and filter options - sort by name, site, location, type, or status.

  • Helpful Tips: Need to rename a device? No problem! Check out our easy-to-follow Change Device Name article.

Adding Cameras

Click the '+' button and select Add Camera from the dropdown menu. Select the Gateway that the camera should connect to. You will be redirected to the installation wizard to configure camera settings.

Step 1 - Discover Camera
This section will prompt a user to add the camera’s IP address, username, and password to connect. The wizard will auto-detect cameras within your same network. If a camera is not found, you have the option to manually add a camera by clicking the '+' button.

Note: Default camera usernames and passwords are not accepted. Ensure cameras you are attempting to connect are on the same network as the gateway.

Please refer to the FAQ if you run into issues adding a camera.

Step 2 - Motion Detection
Configure motion detection settings for each camera.

Step 3 - Recording Schedules
Allows you to configure recording schedules for each camera.

Step 4 - Storage
Allows you to set the storage retention time for each channel.

Note: If the DHCP settings change and a camera obtains a new IP-address, the camera needs to be re-added as a new device.

Cameras with Multiple Channels

After adding a camera that has multiple channels, you can select and deselect additional channels by going to the Connected tab and clicking the arrow next to the camera in question. This will open a drawer, where you can enable, disable, and rename specific channels.

Viewing Your Cameras

Once the camera installation wizard process is completed, you will return to Devices. Results can be filtered by type, status, site, or location. You can also edit device settings, configure analytics, or remove a device.

When you click on a device, a panel on the side will open, giving you various pieces of information and options. There are four different tabs, each with different purposes:

  • Overview

  • Storage

  • Analytics

  • Network

Overview

This tab will show you basic information about your device at a glance.

Storage

This tab enables you to view and change cloud storage preferences.

Analytics

The Analytics tab gives you the power to add and configure various cloud video analytics like heat maps, as well as Device & Edge Analytics including Video Motion Detection.

Network

This tab is a handy tool to debug issue with devices, including the possibility to ping a device.

Downloading a List of Your Devices

On the devices list you have the option to download a CSV file of your available devices. Just click on the ellipsis on the top right and select Download as CSV.

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