We’re committed to making your experience on Arena smooth, fast, and reliable. If you run into a bug, glitch, or technical issue, we want to know—so we can fix it as quickly as possible.
🐞 Common issues you might experience:
Pages not loading correctly
Broken buttons or links
Problems submitting a job application or job post
Error messages or unexpected behavior
Issues with search, filters, or messaging
🛠 How to report a bug or issue:
✅ Option 1: Use the in-app chat
Click the chat icon (usually in the lower right corner) on any page
Select “Report a Bug” or type your issue directly
Include as much detail as possible:
What you were trying to do
What went wrong
Any error messages
The browser and device you're using (e.g., Chrome on MacBook)
Screenshots or screen recordings (if possible)
✅ Option 2: Email us directly
Email support@arenatalent.com with your bug report. Please include:
A clear subject line (e.g., “Bug: Can’t submit job application”)
Description of the issue
Steps to reproduce it
Any attachments (screenshots, recordings)
🔄 What happens next?
Our team will:
Acknowledge your report within 1 business day
Investigate the issue
Provide a timeline for resolution or suggest a workaround if needed
Follow up when the issue is resolved
💡 Pro Tip:
Before reporting a bug, try:
Refreshing the page
Clearing your browser cache
Logging out and back in
Trying a different browser or device
If the issue persists, definitely let us know!