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Issues with logging in or accessing your account

Trouble logging into Arena? Here’s how to reset your password, resend your verification email, or fix browser issues.

Updated this week

Having trouble logging into your Arena account? Don’t worry—we’ll help you troubleshoot and get back in quickly. Below are the most common login issues and how to fix them.


🔑 1. Forgot your password

If you can’t remember your password:

  1. Click “Log In”

  2. Select “Forgot your password?”

  3. Enter the email linked to your Arena account

  4. Check your email for a reset link and follow the instructions

Didn’t receive the reset email? Check your spam or promotions folder.


📱 2. Logged in but seeing a blank or frozen screen

If you’re logged in but the page isn’t loading:

  • Refresh your browser

  • Clear your browser cache and cookies

  • Try a different browser (Chrome works best with Arena)

  • Disable any browser extensions that might block scripts


🚫 3. Account locked or deactivated

Accounts may be locked temporarily due to:

  • Multiple failed login attempts

  • Suspicious activity

  • Violation of Arena’s terms or community guidelines

Fix it: Contact our support team and we’ll help you verify your identity and regain access.


🛠 Need help?

If none of the above solutions work, contact us through the chat widget or at support@arenatalent.com. Please include your name and the email address you used to sign up.

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