HOW MANY CASES DO I GET EACH MONTH ON A CAPSULE PLAN?
With a capsule membership you'll get one Case per month which is added to your account on your billing date.
WHEN DO I NEED TO SEND MY CASE BACK?
Your membership allows you to keep the rentals you currently have until your new styles arrive. After you try on your new items, if some don’t work you can return them along with items from your old case instead! If you decide you want to keep some of your old items you can also do that. Please drop your returns in the mail within one business day of receiving your new case.
If you decide to mix your cases - keep items from your first case and send back items from your new case - just click Edit Return Items in the Returning area of your Cart in the website or app and let us know what you're keeping. Email hi@armoire.style if you have any questions about this process.
I’M LOVING WHAT I CURRENTLY HAVE, CAN I KEEP MY CLOTHES FOR ANOTHER MONTH?
Yes, you can keep the clothes you currently have, and you won’t lose the opportunity to exchange them in the future. Your monthly membership includes a new Case Swap every month, but you can bank those Case Swaps in your account for future months when you may need more exchanges.
WHAT HAPPENS TO MY CASE SWAP IF I DON’T USE IT THIS MONTH?
That Case Swap will be credited to your account for future use. You can use the banked swap at any other time during your membership–maybe during a month when you know you’ll need a more frequently rotating wardrobe.
I WANT TO ORDER ANOTHER CASE THIS MONTH BUT DON’T HAVE A CASE SWAP AVAILABLE, WHAT ARE MY OPTIONS?
Members on the 4- or 7-item plan can unlock their cases early or purchase an additional shipment. Reach out to us at hi@armoire.style or chat with us and we can help you with that.
WHAT DO I DO IF SOMETHING DOESN'T FIT?
We're so sorry to hear this. Because we carry so many different designers, there is a chance that your items may all fit a bit differently. In order to offer the number of items and price point we offer with our capsule plans, we're not able to swap out any items for fit.