To set up smishing campaigns, you must be able to add the phone numbers of the employees you want to test in Arsen.
1 – Objectives
Add the phone numbers of employees to be trained
Update employee phone numbers
2 – Prerequisites
Have the Smishing module activated
Have the necessary permissions to edit employee profiles
Ensure employees have a phone number including the country code
⚠️ Warning
Numbers without a country code cannot be added to Arsen.
Country | Code |
FRANCE | +33 |
UNITED KINGDOM | +44 |
UNITED STATES | +1 |
SPAIN | +34 |
BELGIUM | +32 |
GERMANY | +49 |
ITALY | +39 |
CHINA | +86 |
3 – Adding employee phone numbers via CSV import
There are two ways to add numbers in Arsen:
Add them via CSV import
Add them through Active Directory synchronization (Google Workspace or Microsoft Entra)
4 – Adding phone numbers via CSV import
To add phone numbers using a CSV file:
Click
Employeesin the main menuClick
ImportDownload the example CSV file to structure your data correctly
Fill in the file with numbers in the correct format (including country code)
Import the file to update the employee list
Expected CSV structure:
firstname | lastname | phone | language | memberOf | |
James | Bond | +44… | EN | UK-MI6 | |
Keanu | Reeves | +1… | EN | USA-CON |
⚠️ Warning
Any variation in column names may invalidate the import.
5 – Adding employee phone numbers via your synchronized directory
If employees are synchronized with your tenant, their information (including phone numbers) cannot be modified via CSV import.
To update phone numbers:
Edit the data directly in your Active Directory (Microsoft or Google)
Run a new synchronization with Arsen
For more information on Arsen synchronizations: