We understand that it is frustrating being unable to access your Art Storefronts account. Because of this, Art Storefronts allows you to reset your password. If for some reason you have issues resetting your password, please e-mail cs@artstorefronts.com as soon as possible. One of our Technical Agents will help you as quickly as possible. If you suspect the issue is related to your email address, such as using an incorrect or outdated email, please mention this when contacting support.
Troubleshooting Login Problems
Additionally, login issues may arise due to problems with the email address associated with your account. These include using an incorrect or unrecognized email address, which can prevent successful login or password reset attempts.
If you are unable to log in, try the following steps:
These steps address common browser-related issues, but email-related problems such as incorrect or unrecognized email addresses should also be considered.
Clear your browser's cookies and cache. Refer to the guides below for instructions specific to your browser.
Switch to incognito mode or private browsing mode, then access the login page.
Verify that the email address you are using matches the one registered to your account. If unsure, contact customer support to confirm or update your email address.
If your email address is not working, try logging in with your username as an alternative.
Navigate to Art Storefronts and click on the button labeled Login.
Click on the blue link labeled Forgot Username or Password.
In the box labeled e-mail, enter in the e-mail address you used for you Art Storefronts account.
Click on Reset Password.
Open your e-mail program and find the e-mail from Art Storefronts regarding your password.
b. PLEASE NOTE: no symbols allowed at all, just letters and numbers (standard UTF-8)
Click on the link included in the e-mail.
Enter your new password.
8. Click update password.
You will then receive a message stating your password was updated.
Clearing Browser Cache and Cookies
Clearing your browser cache and cookies can resolve temporary issues with login pages. Follow the browser-specific guides below:
How to clear cache and cookies in SafariYou may also visit the Art Storefronts login page directly to reset your password and access your account.
If you have followed these steps but are still unable to log in or reset your password, contact the Art Storefronts support team for further assistance.