This is great but what's the difference between the Fulfillment Vendor Program and the legacy "Child Website" Program?
How is the functionality different? The key differences between the plans lie in the way artists/print studios get paid and how coupons function.
How is the Ordering Process Different? -
When an artist receives an order, they will see the order within the Orders section of the site manager. But in this case, the print studio will NOT see the order between the artist and their customer.
The artist is now able to offer their own items for sale, such as original paintings, or calendars, and setup their own shipping methods and tax methods in order to fulfill those items directly. As mentioned above, the artist gets paid directly for this order in full.
When an artist receives an order from their own customer, our software will then create a separate "Vendor Order" between the artist and the print studio for the wholesale cost plus shipping (and taxes, if applicable) of the items that the Fulfillment Vendor is designated to fulfill. The artist will see this vendor purchase within their "Vendor Purchases" section, which is located within the Orders section of their site manager. The print studio will see it right in their Orders section, along with all of their other orders.
This "Vendor Order" is a separate transaction between the print studio and the artist. By design, this is very clean for accounting purposes for both parties. The artist's credit card on file with Art Storefronts will be charged by the print studio for the total cost of the order.
From the vantage point of the print studio, this Vendor Order is no different than a regular order except that it came from a fulfillment website and will conveniently display this heading: "Vendor Order from Fulfillment Customer". The order total will reflect exactly what the print studio intended to charge (based on the pricing established in its designated parent store page), and the appropriate shipping methods and tax methods will be applied according to what the print studio has setup on its own website. The order will contain all of the information the print studio needs in order to fulfill the items and ship it to the Artist’s customer (which will be in the ship to address).
When the print studio updates the order history with tracking and shipping information, this information is relayed to both the artist and the artist's customer. This saves the artist from having to communicate all this information.
How do I Receive Payments for Vendor Orders? –
What Happens When a Vendor Order gets Declined and is Unpaid? –
How are refunds handled? –
How are tax exemptions handled? –
What is the Fulfillment Websites tab for? –
Why do I need to set a Default Print Store for my Artists? –
How can I become an Approved Fulfillment Vendor? –
Once I become an approved Fulfillment Vendor, How can I get Art Storefronts to assign artists to me?-
Where can I find the Terms and Conditions for this program? -
Terms and Conditions for this program can be found on our Terms and conditions page, in sections 3a and 3b.
If I am not an "Approved Fulfillment Vendor", does this mean I cannot fulfill for other artists? –
Why can't every Print Studio be a part of this program? –
The Print Studio must have generated $100,000 in online sales on the Art Storefronts platform, at a minimum, within a given 12 month period.
Art Storefronts must not have received complaints about the print studio which include, but are not limited to: Late shipments, poor/non-existent communication, high shipping rates, offensive or questionable behavior, etc.
The Print Studio must have an outstanding working relationship with Art Storefronts. One that is based on mutual respect, partner-like behavior, and positivity. This program is a privilege, and we're only going to work with those who make it enjoyable.
The Print Studio must agree to the fees, terms and conditions of this program. This program is NOT free.