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Can I delete a video I submitted?

Removing uploaded video from your teacher's queue

Adam avatar
Written by Adam
Updated over 3 weeks ago

Video Exchanges can only be removed before they’ve been reviewed by your teacher. If you’d like to delete a submission, please contact our Customer Service team through the Intercom chatbox or by emailing support@artistworks.com.

Keep in mind that deleting and reuploading a video will place your new submission at the back of the review line. Once a teacher has posted feedback, the Video Exchange becomes part of the school's library and cannot be removed.

If you need assistance, our Customer Service team is always here to help.

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