When you want to reward your customers as they reach certain cart thresholds, setting up a "Product" reward tier in the rewards bar can be a great option. This guide walks you through the steps to implement this in UpCart, along with tips on managing the associated product setup within your store.
Setting Up the Reward Tier
Navigate to the rewards settings in your UpCart dashboard.
UpCart -> CartEditor -> Rewards
Choose to add a new reward tier and select the "Product" type under Reward Type.
Configure the tier so that the specific product(s) is/are added to the cart automatically once the Reward Basis selection threshold is met.
Making the Product Free
UpCart itself does not handle the creation of discounts. To effectively make the reward product "free," you will need to manage this through your ecommerce platform (e.g., Shopify or other applications ). There are two recommended methods to achieve this:
Method 1: Create a Free Version of the Product (Recommended)
Create a free variant of the product directly in your ecommerce platform. This method avoids any discounting rules and restrictions.
Ensure the product is not publicly searchable on your storefront but remains accessible via UpCart.
Here is a video tutorial on how to hide products on your store while ensuring they are accessible to UpCart:
Method 2: Set Up an Automatic Discount in Shopify
Create an automatic discount that applies when the cart reaches the reward threshold (e.g., $200).
Ensure the discount can combine with other discounts, if applicable.
Note that there are several rules and restrictions when it comes to discounts in Shopify, which might affect the application of your discount in certain scenarios.
For guidance on setting up this type of discount, check out this tutorial:
Also there is a great document from Shopify outlining the limitations of combining discounts
Conclusion
Setting up a product reward tier involves careful planning both in the configuration of UpCart and management of your product settings in Shopify. By following the steps outlined above, you can enhance the shopping experience for your customers while adhering to platform-specific rules.
If you have any questions or need further assistance, our support team is here to help.