Overview
If you’d like to reward customers as they hit specific cart value milestones, setting up a Product reward tier in the rewards bar is a great option. This guide will walk you through how to set it up in UpCart and offer tips for managing the associated product in your store.
Setting Up a Product Reward Tier
Go to the Rewards settings in your UpCart dashboard:
UpCart → Cart Editor → RewardsClick Add New Reward Tier and choose Product as the Reward Type.
Configure the tier so that the selected product(s) are automatically added to the cart once the chosen Reward Basis threshold is met.
NOTE: UpCart doesn’t create discounts directly. To make the reward product free, you’ll need to set this up through your Shopify or with the help of third-party discounting apps. There are two recommended ways to do this
Method 1: Create a Free Version of the Product (Recommended)
Set up a free variant of the product directly within Shopify.
This approach bypasses the need for discount codes or rules.
2. Make sure the product is hidden from public view on your storefront but still accessible via UpCart.
Here’s a video tutorial showing how to hide products from your store while keeping them available for use in UpCart:
Method 2: Use an Automatic Discount in Shopify
Set up an automatic discount in Shopify that triggers when the cart reaches your desired threshold (e.g., $200).
If needed, make sure the discount is configured to stack with other discounts.
Keep in mind that Shopify has specific rules and limitations around discounting, which may impact how the discount is applied in certain situations.
For step-by-step instructions, refer to this tutorial:
We also recommend reviewing Shopify’s documentation on discount combination limitations to better understand how different discounts may interact.