Learn AscendTMS Live - With Us!
Whether you’re brand new to AscendTMS, training a new team member, or just want to sharpen your skills, we’ve got you covered!
Our team hosts FREE live training sessions every week, giving you and your team the opportunity to learn AscendTMS directly from the people who know it best. Attend one session, a few, or join us for the whole lineup - it’s completely up to you.
Check out the training options below, find the sessions that fit your role, and register to join us live!
Administration Training
Mondays @ 2PM EST
Want to become the AscendTMS go-to person in your organization? This is the training for you!
Administration Training goes beyond simply managing users and changing settings. We’ll show you how to configure AscendTMS for your business, automate repetitive work, unlock powerful features, and give your entire team the tools to work smarter.
Here’s Some of What We’ll Cover:
⚙️ Organization Settings & Setup - Configure AscendTMS around the way your company actually operates.
👥 Users & Departments - Add and manage users, organize your team, and make sure everyone has access to exactly what they need.
🤖 AscendAI - Put AI to work inside Ascend and discover ways to eliminate manual work throughout your operation.
⚡ Automated Workflow Engine (AWE) - Build powerful automations that handle repetitive tasks, enforce processes, and keep work moving automatically.
🌐 AscendCustomerPortal - Give your customers an incredible self-service experience with access to loads, documents, invoices, tracking, communications and more.
🔌 Integrations - Connect Ascend with the tools and services your business relies on and get more from your technology stack.
📊 Dynamic Load Reporting - Turn your Ascend data into powerful, customizable reports and get the information you need when you need it.
📁 Data Imports & Document Management - Bring important data into Ascend and keep documents organized, accessible and working for your team.
💰 Commissions & Financial Tools - Configure commissions and explore administrative tools that help keep the financial side of your operation running smoothly.
🛡️ Carrier Verification & Broker Credit Checks - Take advantage of built-in tools that help your team make smarter decisions before doing business.
⛽ IFTA & More - Explore additional utilities, settings, shortcuts and powerful features that can help you get even more out of AscendTMS.
Whether you’re an administrator, operations manager, owner, or simply want to become the person everyone turns to when they ask, “How do I do this in Ascend?” - this is your training.
Can't make it live? No problem! Check out a previously recorded FULL Administration Training below and watch whenever it works for you.
Operations Training
Tuesdays & Thursdays @ 2PM EST
If you’re building loads, dispatching drivers, tracking freight, chasing documents, or keeping the day-to-day operation moving, this training was built for you!
Operations Training is all about helping you work faster, stay organized, eliminate unnecessary manual work, and get more done in AscendTMS. We’ll walk through the tools and workflows your operations team uses every day - plus some seriously powerful features you may not even know are at your fingertips.
Here’s Some of What We’ll Cover:
🚚 Load Building & Management - Build, update, duplicate, manage and move loads from pickup through delivery.
🤖 AscendAI Load Building - Turn customer documents into loads with AI and eliminate a whole lot of manual data entry.
📲 Dispatching & Driver Communication - Get load information to drivers and keep communication flowing throughout the trip.
📍 Tracking & Check Calls - Keep tabs on freight, drivers and important load events without constantly chasing updates.
🖥️ Multi-Tabs - Work across multiple loads and areas of Ascend at the same time like a true power user.
⚡ Bulk Load Updates - Make changes across multiple loads at once instead of updating them one by one.
🔗 Master Loads - Manage multi-leg, multimodal and more complex freight without turning your workflow into a mess.
📄 Documents & PODs - Keep important load documents organized, accessible and attached where they belong.
🚛 Drivers & Assets - Manage the drivers, trucks, trailers and other assets that keep your operation moving.
✨ And Plenty More! - Shortcuts, integrations, automation and other time-saving tricks that can make your day in Ascend a whole lot easier.
Whether you’re a dispatcher, load planner, operations manager, or the person in the trenches making sure freight gets where it needs to go, come join us and see just how much AscendTMS can do for you.
Can't make it live? No problem! Check out a previously recorded FULL Operations Training below and watch whenever it works for you.
Accounting Training
Wednesdays @ 2PM EST
If you’re responsible for getting invoices out, carriers and drivers paid, commissions calculated, or keeping the books straight, this training is for you!
Accounting Training is all about showing you how to simplify the financial side of your operation, eliminate unnecessary manual work, and keep money moving through your business. From AR and AP to factoring, driver pay, commissions and accounting integrations, we’ll show you how AscendTMS can do a whole lot of the heavy lifting.
Here’s Some of What We’ll Cover:
💵 Accounts Receivable (AR) - Manage customer charges, generate professional invoices, track payments and keep tabs on what you’re owed.
💸 Accounts Payable (AP) - Manage carrier and vendor payables and keep outgoing payments organized from one place.
🏦 Factoring - Learn how Ascend works with factoring companies to streamline invoicing, document submission and getting paid.
🚛 Driver Pay - Calculate and manage driver settlements without relying on spreadsheets and manual calculations.
🤝 Sales Commissions - Set up, calculate and manage commissions for the people responsible for bringing in the business.
🧾 Invoices & Documents - Generate invoices, manage supporting documentation and make sure everything needed to get paid is where it belongs.
🔄 QuickBooks & Accounting Integrations - Connect Ascend with your accounting tools and reduce duplicate data entry between systems.
💳 Payments & Payroll Tools - Explore integrated tools and services designed to make paying carriers, drivers, employees and commissions easier.
📊 Financial Reporting - Dig into your load financials and reporting to better understand revenue, expenses, margins and the financial performance of your operation.
⚡ Automation & More - Discover additional accounting tools, integrations and time-saving features that can help take repetitive financial work off your plate.
Whether you handle the books every day, oversee the financial side of the business, or just want to understand where the money goes after the load delivers, come join us and see how much easier Accounting can be inside AscendTMS.
Can't make it live? No problem! Check out a previously recorded FULL Accounting Training below and watch whenever it works for you.
Need a Hand? We’re Here to Help!
Training is a great place to start, but we know questions don’t always wait until the next training session. That’s why AscendTMS Support is FREE and available whenever you need a little extra help.
🙋 Talk to a Real Person - Our Support Team is available Monday through Friday, 8AM - 5PM Eastern (excluding some holidays). Give us a call at 813-681-5000, Option 2 and we’ll be happy to help.
🎫 Open a Support Request - Need help troubleshooting or have a question for our team? You can open a support request anytime by emailing support@inmotionglobal.com or simply clicking the Chat button in the lower-right corner of your screen.
Support requests can be submitted 24 hours a day, 7 days a week, and are typically answered the same business day.
💡 Keep Learning - Between our live training sessions, recorded trainings, Help Guides, and Support Team, you’ve got plenty of ways to get answers, learn something new, and become an AscendTMS power user.
However you prefer to learn, we’re here to help you get the absolute most out of AscendTMS!

