Welcome to AscendTMS! The World's #1 Rated TMS Software!

We're so glad you're here and promise to provide you with nothing short of World-Class Customer Service and a kick-butt TMS to use for many years to come!

If you run a trucking company and you're new to AscendTMS, then this help guide is for you!

In no time at all, you'll learn how to:

If you haven't already, take a few minutes to watch the two videos included above. They do a great job of giving you and your team a "lay of the land" of AscendTMS.

Enjoyed the videos but still have questions? No worries! 😎 Check out our step-by-step, how-to guides (below) to help you along your AscendTMS journey and become an AscendTMS expert in no time!

So, let's Get Started!

You'll find the Settings Menu in the lower, left-hand corner of your AscendTMS screen.

This is where you'll start customizing and making AscendTMS your very own! Below you'll find help guides on areas within Settings you may want to visit and customize to your liking.

Take some time to explore the Settings Menu to discover powerful customization options that let you tailor AscendTMS to fit your unique operation.

Got empty trucks? Let’s fix that. With AscendTMS, you can instantly search, filter, and match your available equipment with live freight from the top load boards—all in one place. The video below shows you how to fill your trucks fast and keep the revenue rolling.

Building and managing loads is at the heart of every successful carrier operation—and AscendTMS makes it fast, easy, and headache-free. Whether you’re dispatching a single truck or coordinating a full fleet, the How to Build and Dispatch Loads Help Guide (below) will walk you through creating, tracking, and optimizing your loads like a pro.

Ever wondered, "Where's Dwight with that load headed to Scranton"? or, "How long was Mike detained at the shipper before getting loaded in Nashua"?

With AscendTMS, GPS tracking and load visibility are built right in—so you’re never in the dark. The following Help Guides show you how to monitor your trucks and freight in real time, keep customers informed, and stay one step ahead on every load with AscendTracker, Transflo and Motive ELD integrations!

The AscendTracker feature sends them a special text message and we simply grab their location and the status of the load for you. The driver can also respond from his phone with the real-time status of the load with one press. NO APPS NEEDED - just our special text message! You can also use this feature to send any other instructions to a driver via standard text message.

Check out the AscendTracker Help Guide link (below) for a deep dive!

Integrating Transflo Mobile+ into your daily AscendTMS load management activities eliminates the need for manually collecting and processing paperwork, manual check calls to drivers and streamlines dispatching and tracking. Transflo automates it all using the most advanced digital document processing technology and most widely used driver app on the market.

Visit our Transflo Mobile+ Help Guide for how to get started using Transflo Mobile+!

Motive is the leading fleet management platform for the trucking industry. Motive is trusted by over 40,000 fleets for compliance, fuel tax reporting, GPS tracking, video monitoring and much more. With the #1 rated ELD (Electronic Logging Device), Motive has built the largest network of connected trucks in the world.

Get location tracking from your Motive ELD directly in AscendTMS on the Load Log page.

Visit our Motive ELD Help Guide link (below) for a walkthrough on how to connect your Motive and AscendTMS accounts, along with Motive Driver Dispatch and Workflow tutorials.

You can bet your Asset that AscendTMS has you covered with FULL Driver, Truck and Trailer Management! From DOT compliance to maintenance tracking, the AscendTMS Assets menu is where you'll find full fleet management and nirvana.

For Help Guides on creating new Asset profiles, routine maintenance, driver pay and more, head on over to our Help Guides (below) for a deeper dive.

AscendTMS Load and KPI Reporting helps you make data-driven decisions in real time. Whether you'd like to analyze revenue per mile, load profitability, or driver performance (just to name a few), you can easily identify which lanes and customers keep your trucks earning.

For a Help Guide on Load Reporting, check out our Load Reporting Help Guide link, below.

For a Help Guide on KPI Reporting and Trend Analytics, check out our KPI Reporting Help Guide link, below.

Invoicing in AscendTMS is quick, accurate, and built to keep your cash flow moving. This guide walks you through creating and sending professional invoices—complete with all the necessary load paperwork attached—so you can spend less time on admin and more time running your business.

Factoring your loads inside AscendTMS is simple, seamless, and built to speed up your cash flow. With integrations to over 65 leading factoring companies, you can submit your loads for funding directly from the system—no double entry or paperwork chaos. Many of these factoring partners even offer exclusive promotions and discounts just for using AscendTMS.

The Help Guide (below) will show you how to factor loads with our industry-leading factoring partners in just a few clicks, so you can get paid faster and keep your wheels turning.

AscendTMS makes running driver payroll fast, accurate, and hassle-free. Whether you pay by the mile, the load, hourly or salary, the Help Guides (below) guide walks you through setting up pay structures, tracking earnings, generating payroll reports and driver settlement sheets that keep your drivers happy and your books balanced.

By now, you’ve got the basics down—from managing your drivers, trucks, and trailers to building loads, tracking them, and getting paid faster. AscendTMS was built with asset-based carriers like you in mind, making it easy to run your entire operation from a single, cloud-based hub.

As you continue to explore, don’t forget to dive into features like maintenance tracking, driver payroll, KPI reporting, and factoring integrations with 100+ top providers. The more you use AscendTMS, the more time and money you'll save—and the smoother your fleet will run.

Join our FREE live training sessions every Monday through Thursday at 2pm EST—no fees, no fine print, no kidding. Just head over to the AscendTMS Training Center and jump in!

Our team of actual humans (no bots here!) is just an email or phone call away. Shoot us a note at support@inmotionglobal.com or give us a ring at (813) 681-5000, Option 2. We’re here to help you win the freight game!